Aug 14, 2020

Senior Medical Billing & Coder Follow Up Representative

  • TransUnion
  • Fremont, CA, USA
Accounting Customer Service Finance Information Technology (IT) Management Program Management Sales

Job Description

What We'll Bring:
Protecting the health and wellness of our associates and candidates considering a career at TransUnion is our highest priority. In supporting this vision, our recruitment and new hire experience for this role is fully virtual for the time being. Candidates interviewing will get to know our team over the phone and video, and this role will operate virtually upon hire until we return to the office. Even though we're not physically together right now, our goal is to provide you a supportive candidate and new hire experience that will immerse you in our culture and set you up for success at TransUnion.

What You'll Bring:
  • Experience in healthcare billing and follow-up, including appealing denials and underpayments from insurance payers
  • Must be familiar with UBO4 data elements
  • Basic understanding of the healthcare revenue cycle
  • Problem solving and analytical skills
  • Organizational skills and detail-orientation


We'd love to see:
  • Experience working in healthcare billing systems
  • Possession of billing or medical coding certification preferred
  • Revenue cycle experience preferred with familiarity in using Healthcare Information Systems like EPIC, Paragon, Zirmed and/or other billing systems
  • Basic MS Office experience to include Word, Excel and Outlook
  • Strong written and verbal skills
  • Demonstrated ability to work well in a team environment


Impact You'll Make:
  • Expectations in the first 90 days: You will become familiar with TransUnion's product platforms as well as the policies and procedures of the providers specific to the projects you will work on
  • What you'll accomplish beyond 90 days: Review output from our proprietary revenue cycle platform to verify correct eligibility and payment information for small to mid-balance accounts
  • Analyze contract, billing, cash costing, pricing, and collections on accounts in compliance with billing regulations, policies and procedures
  • Investigate all insurance payments that deviate from expected payment
  • Call healthcare insurance companies, their affiliates & providers to resolve any question about contract or payment issues
  • Document next steps in proprietary workflow system or hospital billing application for recovery of correct payment
  • Meet or exceed production, quality and accuracy standards while ensuring privacy and documentation procedures are maintained


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.

TransUnion's Internal Job Title:
Rep III, Business Operations

Security Clearance

NO Security Clearance

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