Cash Processor will be responsible for timely processing of all incoming customer payments including checks received by US Mail, ACH payments, lockbox, wires, credit card, E-payment and Payment on Demand. Cash Processor will also be responsible for processing customer adjustments, write-offs, debits and credits. Role will require frequent communication with Equipment Finance Credit Service Specialists and branch personnel. The system of record is Asset.
Cash Processor will be responsible for timely disposal of all paid in full finance contracts, rewritten contracts and modified contracts. Also, responsible to write off bad debt contracts with proper approval
Cash Processor will report directly to the Equipment Finance Operations Manager and will also work closely with Credit Service Specialists, Credit Services Administrator and OTC Cash Application Specialists.
Success will depend on having a “customer first” attitude and a willingness to learn new functions and positively contribute and meet individual and team performance.
Daily transaction processing for all customer segments and all payment types.
Review and clean up unapplied payments.
Notify Account Specialists of NSF payments and handle associated system charge-back of payment.
Effectively manage transaction processing efficiency and accuracy while maintaining a positive customer service culture
Collaborate with Credit Service Specialist, Credit Service Administrator and OTC Cash Application Specialists
Establish rapport with other Patterson teams, build effective relationships, and share wins and successes
Engage in and suggest continuous process improvement ideas
Ensure that all activities are performed in the most efficient and effective manner possible
Performs other duties as assigned.
3 plus years of progressive OTC/AR transactional processing experience
Possesses strong interpersonal and communication skills
Positively contribute to the OTC and Shared Services team environment
Has exceptional organizational, problem solving, and multi-tasking skills and shows a great attention to detail
Analytical, with the ability to analyze and interpret large amounts of information
Strong customer orientation
Demonstrates a commitment to Patterson’s values and professionalism through appropriate conduct at all times
Required to work 5 Saturdays a year (quarter and year end)
Patterson Companies, Inc. is a value-added distributor serving the dental and veterinary markets. Named one of America’s Best Large Employers of 2016 by Forbes, we were also named four consecutive times to the Forbes List of Most Trustworthy Companies. We strive to create a memorable difference in the lives of our customers and their clients. Every Patterson employee supports our mission of connecting expertise to inspired ideas, products and services, and we support our employees through operational innovation, continuous improvement and a commitment to talent.
An Equal Opportunity Employer
Patterson Companies, Inc., is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
If you require reasonable accommodation due to a disability for any part of the hiring process, you may submit your request to HR by calling1-866-234-2165or by email email@example.com. You can also mail your request to Patterson Companies, Inc. Attn: HR EEO Coordinator, 1031 Mendota Heights Rd, St. Paul, MN, 55120. Information received will be routed to a representative who will provide assistance to ensure appropriate consideration of your request.