Jul 31, 2020

Quality Assurance and Compliance Manager

  • Allied Universal Security
  • United States
Management

Job Description

POSITION PURPOSE: Administers, organizes, and conducts company and client training programs for all employees assigned to client facility. Assess several elements and alternatives providing input to update policy and procedure based on client needs. Train new employees and assist lower-level personnel. Ensure client contract training and certification requirements are tracked and accounted for. DUTIES AND RESPONSIBILITES: Responsible for monthly training and drill metrics and reports (presented to client in monthly and quarterly meetings) Responsible for client SOP updates and immediate dissemination of SOP updates to security supervisors and security staff, retraining and counseling of trainers as appropriate Create and implement a “train the trainer” program for OJT/New Hire training Update and implement Supervisory Training Program Maintain Incident Report standards and training Integration of the AUS LMS system for the security team Plans, organizes, and conducts training programs, seminars, and conferences for all security personnel assign to the client's facility. Writes material for new training programs; reviews, evaluates, and modifies existing and proposed programs; recommends appropriate changes to existing client LMS training programs. Prepares and distributes training aids such as instructional material, handouts and evaluation forms, makes presentations when necessary. Contacts attendees and department representatives about training program. Schedules the appropriate classroom and prepares the physical setup. Ability to work a flexible shift to accommodate training needs of staff on all shifts Performs other duties as assigned by account manager KNOWLEDGE AND SKILLS : Ability to communicate with company employees, trainers from other companies, professional training group members, and consultants by phone, in person, or through correspondence Ability to perform duties with minimal direction. 438010

Job Requirements

Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. With over 200,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information:  www.AUS.com.

 

We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.


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