Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family.
Department: Shipping & Receiving Department
Reports To: Warehouse Supervisor
FLSA Status: Hourly Non-Exempt
The Shipping/Receiving Technician loads customer trailers with products and unloads trailers of ingredients. Verifies and keeps records of all incoming and outgoing shipments. Maintains the warehouses and storage areas.
Must have a good working knowledge of product labeling to ensure correct product is being shipped/received
Compares identifying information and counts, weighs, or measures items of incoming or outgoing shipments to verify information against bills of lading, invoices, orders or other records
Prepares and expedites shipments - wraps pallets with plastic and affixes labels, including any special customer labels; scan labels into the system; moves pallets from the production floor to the warehouse freezers and stacks; fills out bills of lading and completes any additional paperwork; inputs information into the computer
Operates the forklift; motorized pallet jack; clamp; wrap machine, crane and clamper, Yard truck
Operates the computer programs and scanner system
Moves finished products and ingredients to and from the production floor as required - picks up any returns
Stages product and loads the Customer trucks (2-6 daily) - partial loads need to be stacked by hand - only Tech 2 is allowed to load the customer trucks
Works as a member of a 5 person team (3 on production floor, 2 in the freezers) - rotate positions on a weekly basis
Delivers pallets and sample cases to R&D or QC
Consolidates partial pallets, fixes any damaged pallets
Inspects aisles, sweeps the work area and keeps it clean
Turnover with next crew at both ends of the shift re problems or unfinished work
Performs other assigned duties as required
Inventory Responsibilities which includes conducting Inventory Cycle Counts thru the RF system as well as verification and or validations
SAFETY AND QUALITY:
Follows Good Manufacturing Practices (GMP's) and all other food safety requirements
Ensures Technicians are wearing all required PPE's
Reports any food safety problems and potentially unsafe practices/conditions to the Lead or Supervisor
Uses inspection checklist to ensure forklift is safe to run - reports any damage - changes batteries
Be able to safely lift items from 10-30 pounds - boxes, pallets - ask for help when lifting heavier items
Recommends changes to improve safety standards
Must be certified to use the motorized Pallet Jack, Fork Lift, Yard truck, Wrap Machine - ensure safe operation of all machinery, tools and equipment
Maintains proper housekeeping and safety standards
Will be assigned to work in extremely cold (freezers) or hot (docks in summer) conditions
Most positions are located in areas with loud noise and will require the employee to wear protective ear plugs
Other conditions include flour dust, wet floors, occasional smoke and fumes from cleaning chemicals (ammonia)
Main activities will be constant sitting, occasional lifting, walking, standing, pulling, and pushing
These positions have no supervisory responsibilities. Performs as a member of a small team and help other team members as required.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens to others ideas/issues; responds well to questions
Teamwork - Contributes to building a positive team spirit; puts the success of the team above his/her own interests; supports everyone's efforts to succeed; maintains a positive attitude; generates ideas and suggestions that improve the team's performance, the efficiency of the process or the quality of the products
Ethics - Treats people from own and other cultures with respect; works with honesty and integrity; upholds organizational values
Dependability - Follows instructions, responds to management direction; commits to long hours of work when necessary to reach goals; is consistently at work and on time
Flexibility and Adaptability - Must be able to deal with sudden changes in scheduling; filling in on other positions to help out when needed
Language skills - Should be able to read and write the necessary documents and procedures in English. In addition, should be able to communicate clearly in English any work direction, instructions or feedback. Ability to speak Spanish an added plus
Decision-making - Able to handle problems and think through to solutions. Knows when to act independently and when to involve the Supervisor
Mathematical Skills - Able to add, subtract, multiply and divide in all units of measurement, using whole numbers, common fractions and decimals. Ability to compute rate, ratio, and percent
Computer skills - Able to input and retrieve the necessary information from the various databases; able to use the scanner
Attention to Detail - must make sure all information matches, that product is not expired, that everything has been signed off, counts are correct, weights etc
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
High school diploma or general education degree (GED) preferable; or 6 months related experience and/or training; or equivalent combination of education and experience.
Computer skills, including Microsoft Office, E-mail, and simple database applications
Demonstrated ability to operate a forklift
Valid Driver's License
English skills - bilingual (Spanish) preferred
Able to lift up to 30 lbs
Willingness to work weekends and overtime when required
Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Human Resources department at firstname.lastname@example.org you need assistance completing this application or to otherwise participate in the application process.