Jun 30, 2020

GAO High Risk List - Healthcare General Management Consultant |US-DC-Washington| Job ID 2020-2426

  • ERPi
  • Washington, DC, USA
Full-Time Business Consultant Government Health Care Management Other

Job Description


ERPi is a small business, dedicated to values of trust and integrity. Our mission is to deliver professional services as a trusted agent and expert enterprise program management services for Federal clients. At ERPi, we look for individuals who want to be a part of team and work collaboratively to offer creative solutions. Here you have the ability to experience a wide range of projects where you can gain experience and skill sets and share your ideas in an environment where employees are encouraged to grow, given more autonomy and empowered to enact change.

ERPi seeks a full-time Healthcare General Management Consultant to support the Department of Veterans Affairs (VA)in addressing the Government Accountability Office’s (GAO’s) concerns with ambiguous policies and inconsistent processes within the Veterans Health Administration (VHA). VHA is the largest integrated healthcare system in the U.S. ERPi is executing an enterprise-wide review and recertification process for VHA policy documents, to include assessments of potential variations in field implementation across the U.S.


The ideal candidate is a self-starter with proven critical thinking, communication, client relationship, and writing skills. The Healthcare General Management Consultant will be responsible for managing a portfolio of polices and conducting in-depth analysis to ensure national policies comply with current statutes and regulations, include national program oversight mechanisms, and do not institute unfunded mandates to medical facilities.

  • Developing and implementing policy requirements that include legal authority, performance metrics, resource needs, costs analysis, and communications plans.
  • Identifying policy content and process areas of improvement based on quantitative metrics and evolving VA and VHA organizational needs and priorities.
  • Assessing VA and VHA current state and future state as it pertains to policy, offering solutions to policy-related organizational challenges, and conducting market analyses to integrate best practices in policy development.
  • Coordinating with offices across VHA to ensure a united response by VHA to GAO’s concerns regarding systemic organizational issues, including oversight, finance, human resources, training, and IT.
  • Developing and updating client deliverables including: process guides maps, weekly and monthly status reports and briefs, policy analysis, policy development training, and client presentations in diverse formats.
  • Reviewing local medical facility policies to assess implementation challenges and provide recommendations to improve national policies.


  • Minimum of 6 years of relevant professional experience
  • Bachelor’s degree or higher in a relevant discipline (Legal, Risk Management, Clinical, or Health Care Administration)
  • Strong organization, time management, and prioritization skills with proven ability to balance competing tasks and meet deadlines
  • Powerful problem solving, applied reasoning, and analytical skills; experience translating analysis into clear recommendations and concrete action steps for diverse audiences
  • Strong verbal and written communication skills, including reports and presentations
  • Ability to work in a dynamic, collaborative, and results-driven environment
  • Means to build and manage client and professional relationships at all levels
  • Track record of thinking strategically to effectively assess problems and assemble solutions and accept accountability for delivering results
  • Proficiency in the Microsoft Office suite of products with an emphasis on Word
  • Must be a US Citizen or Green-Card Holder in-order to obtain Public Trust Clearance


  • Master’s degree in a relevant discipline
  • Project Management Professional (PMP) Certification
  • Proficiency in document management software such as SharePoint and Salesforce
  • Understanding of quality assurance and quality control processes in healthcare or policy

CLEARANCE: Public Trust


DC,   VA  

Security Clearance

Public Trust

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