May 30, 2020

Benefit Verification Supervisor

  • Professional Diversity Network
  • Monroeville, PA, USA

Job Description

CVS Health

Job DescriptionCVS Caremark Specialty Pharmacy has an opportunity for a Benefits Verification Supervisor in our mail service pharmacy in the Monroeville area! The primary responsibility of the Benefits Verification Supervisor is to supervise staff in the Benefits Verification Department, and to provide direction to the staff within Pharmacy operations to ensure to ensure patient benefits are verified in accordance to the company guidelines and that patient expectations are met to achieve exceptional customer service and business profitability. The Benefits Verification Supervisor is also responsible for: 1. Directing daily workflow to ensure that all production and quality goals are met.2. Coordinating procedural changes.3. Resolving issues/problems as it relates to the department and the company.4. Evaluating & reviewing employee performance. 5. Coaching, motivating & counseling staff including administrating disciplinary action when necessary.6. Interviewing and hiring.7. Daily supervision of the staff to ensure that all department and company policies and procedures are followed. 8. Directing and implementing department and pharmacy wide projects.9. Tracking and reporting progress of projects.10. Analyzing call/performance statistics. We offer a competitive benefit package including vacation, 10 paid holidays per year, health/dental/vision insurance, employee discounted stock purchase program, 401K, tuition reimbursement, and 20-30% employee discount at all CVS stores. WE ALSO HAVE FREE PARKING!Required Qualifications- Three years experience working with medical insurance, or in a pharmacy or healthcare environment - One year of supervisory or leadership experience in a related environmentPreferred QualificationsExperience working with strict deadlines and ability to meet deadlines on a daily basis- Experience in a high intensity, fast paced production environment - Ability to effectively manage people and provide team leadership- Extreme accuracy, and attention to detail and data standards- Ability to work in teams and coordinate work efforts- Excellent communication, organizational, and interpersonal skills- Attention to customer focus to ensure patients are responded to with accurate and timely information- Ability to evaluate work and process flow to ensure optimal efficiencies- Ability to manage multiple priorities and projectsEducationBachelors Degree preferred, High School Diploma or GED requiredBusiness OverviewIt's a new day in health care.Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all.At CVS Health, we work every day to help people on their path to better health. Never has it been more important for us to deliver on our purpose to our valued customers, patients, members, and employees. With a presence in communities across the country, CVS Health colleagues are and will continue to be a critical piece of the country's health care solution. The health and safety of our employees, patients, customers, and members is our top priority as we face the impact of COVID-19 together. If you would like to learn about the actions we are taking as a company as we learn more about COVID-19 and its spread, we encourage you to visit our COVID-19 resource center at offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. Please note that we only accept applications for employment via this site.We provide reasonable accommodations to qualified individuals with disabilities. If you need to request an accommodation, a qualified interpreter, written information in other formats, translation or other services, please contact our Advice and Counsel Reasonable Accommodations team by emailing Advice and Counsel Reasonable Accommodations team or calling 877-805-9511.If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or For technical issues with the Virtual Job Tryout, contact the Modern Hire Help Desk at 1-877-451-1695 or

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