This position is responsible for providing assistance with the benefits administration of group benefits programs, including group health, dental, vision, short-term and long-term disability, life insurance, flexible spending plan, 401(k) plan, and retirement plans on a daily basis. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Those duties necessary to meet the minimum requirements of the position. Other duties may be assigned: Provide assistance with benefits administration of group benefits programs (medical, dental, vision, life insurance, short-term and long-term disability and flexible spending accounts on a daily basis). Customer service, research and resolution with employee inquiries, carrier/file auditing, HRIS and Benefits systems maintenance/data entry of new enrollments and benefit changes. Monitor and respond to incoming emails to Employee Benefits e-mail box. Coordinate daily benefits processing, including enrollments, qualifying life event changes, terminations, COBRA, beneficiary changes, disability, accident and death claims, and Qualified Medical Support Orders, Employee and Wage verifications. Update and maintain employee records in benefits database. Provide customer service support to internal and external customers. Document and maintain administrative procedures for assigned benefits processes. Ensure compliance with applicable government regulations. Ensure timeliness and accuracy of required reporting and fees. Assist with special projects as assigned. QUALIFICATIONS: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Knowledge of all pertinent federal and state regulations, filing and compliance requirements affecting employee benefits programs, including ERISA, ACA, COBRA, FMLA, ADA, Section 125, and DOL requirements. Excellent demonstrated ability to maintain sensitive information in a strictly confidential manner, exhibiting a high degree of ethics, professionalism and service orientation in all activities and all interactions with internal and external individuals. Must be a proactive problem solver and team player, with an above-average attention to detail and accuracy. Must exhibit a high degree of flexibility and initiative, with the ability to effectively operate with limited supervision. Demonstrated ability to support requests from multiple individuals, effectively prioritizing tasks in order to ensure all activities are accomplished within established deadlines. Working knowledge of commonly used human resources concepts, labor laws, and practices required. Demonstrated proficiency in MS Office products (Word/Excel/PowerPoint/ Outlook), and Internet and website navigation required. Analytical and technical support in the delivery of benefit administration. Professional, articulate and able to use good independent judgment and discretion. Outstanding verbal and written communication skills required with the ability to successfully interact at all levels of the organization while functioning as a team player. Willingness to take direction and critical feedback, and adapt to improve skills and effectiveness with a positive attitude. Working knowledge of union and prevailing wage benefits a plus. *ZR-Corp 363003
Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. With over 200,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUS.com.
We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.