VoIP Engineer Montgomery AL Montgomery,, AL, US 36107
BTL Technologies, Inc.
Montgomery,, AL, US
Information Technology (IT)
Job Type Full-time Job Title VoIP Engineer Job Description
***POSITION CONTINGENT UPON CONTRACT AWARD***
The VoIP Engineer will work with a team of professionals to assist in maintaining a very large and complex campus network but the focus is VoIP. Will primarily work to resolve trouble tickets reported with VoIP infrastructure and will also assist project team with implementation of a new Cisco Unified Collaboration Suite. Once the project has reached completion, will take lead role in supporting all aspects of the new system and the VoIP Network. Along with maintaining the VoIP System, will also involve working to resolve issues reported on WAN and Campus LAN. Will work with a team of professionals to assist in maintaining the VOIP network
Will resolve trouble tickets reported with VOIP infrastructure and will also assist the project team with implementation of a new Cisco Unified Collaboration Suite.
Provide support, troubleshoot and resolve issues on VoIP Network
Provide support, troubleshoot, and resolve issues with Cisco Unified Collaboration Suite
Provide support, troubleshoot, and resolve issues with Cisco IP Phones
Provide support, troubleshoot and resolve issues with SIP Trunks
Provide support, troubleshoot and resolve issues with Voice Gateways.
Perform maintenance on VoIP Appliances by applying patches, upgrades and performing backups.
Troubleshoot, resolve issues and implement new configurations on Cisco UCS Chassis and all Systems within the environment
Provide after-hours support when necessary to complete project tasks or incident resolution during on call rotation
Perform packet captures and analysis to assist in the resolution of issues..
Associate’s Degree in Information Technology or related field
8 years’ experience working in Cisco Environment with experience in at least two of the following areas: LAN, WLAN or VoIP. In lieu of a degree a minimum of 10 years’ experience working in Cisco Environment with experience in at least two following areas: LAN, WLAN, or VoIP is required.
Must possess current Cisco Certified Network Professional (Voice or Collaboration) certification.
Prior experience with the following: Packet Capture and Analysis, LAN Switching, OSPF, EIGRP, BGP, Cisco Unified Communications Manager, ILS, GDPR, Centralized IM&P, Cisco Unity Connection, Cisco Unified Contact Center Express with Social Miner, Cisco Prime Collaboration Deployment/Provisioning/Assurance, Cisco Unified Attendant Console Advanced, Cisco Unified Border Element, Cisco Telepresence Management Suite w/ Provisioning and Exchange extensions, Cisco Meeting Serve. Singlewire Informacast, Cisco Expressway, Cisco WebEx Teams/Meetings, Cisco DNA Center with SDA o LISP, VXLAN, Cisco Prime, Cisco ISE, OTV, Nexus 7K, 9K, Cisco UCS B and C series,• PKI, SSO, LDAP, SQL, Linux management, Python scripting with a focus on REST and SOAP API usage, and Bulk data management and statistical analysis is required.
Must possess excellent verbal and written communication skills
Must be able to multi-task and work with individuals at all levels
Location Montgomery AL - Montgomery,, AL 36107 US (Primary) Category Information Technology/Information Assurance Shift Type
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Through specialization in medical, information technology, and professional services, BTL Technologies Inc., provides world-class excellence and proven experience in workforce solutions.
By acquiring technologically-savvy and experienced team members who embrace our core values of Quality, Flexibility, Integrity, Transparency and Honesty, BTL is able to supplement our clients’ personnel needs with talented, engaged professionals. Founded by a military veteran in 2006, with a company size of over 100 employees, BTL boasts more than 150 years of combined military experience.
BTL stands for Built to Last for one reason - because we take care of our employees. We believe the greatest technology is the mind, so we invest in our employees to bring our client the most innovative, technologically savvy, and adaptable workforce.
We understand the unique personnel needs of government agencies across the country. It is for this reason we seek outstanding individuals who embody our “Core Values” — integrity, honesty, openness, trust, excellence, flexibility and strong professional ethics. If this sounds like you, we encourage you to join our applicant pool.
They say business is all about the people you employ; this is why BTL prides itself in providing the best benefits for our employees. Health coverage, dental, 401k…say no more, take a look at the BTL benefits you can take advantage while working for us.