Mar 27, 2020

VoIP Engineer Montgomery AL Montgomery,, AL, US 36107

  • BTL Technologies, Inc.
  • Montgomery,, AL, US
Full-Time Customer Service Defense Engineering Government Information Technology (IT) Other

Job Description

Job Type Full-time Job Title VoIP Engineer Job Description

***POSITION CONTINGENT UPON CONTRACT AWARD***

POSITION DESCRIPTION:

The VoIP Engineer will work with a team of professionals to assist in maintaining a very large and complex campus network but the focus is VoIP. Will primarily work to resolve trouble tickets reported with VoIP infrastructure and will also assist project team with implementation of a new Cisco Unified Collaboration Suite. Once the project has reached completion, will take lead role in supporting all aspects of the new system and the VoIP Network. Along with maintaining the VoIP System, will also involve working to resolve issues reported on WAN and Campus LAN. Will work with a team of professionals to assist in maintaining the VOIP network

  • Will resolve trouble tickets reported with VOIP infrastructure and will also assist the project team with implementation of a new Cisco Unified Collaboration Suite.
  • Provide support, troubleshoot and resolve issues on VoIP Network
  • Provide support, troubleshoot, and resolve issues with Cisco Unified Collaboration Suite
  • Provide support, troubleshoot, and resolve issues with Cisco IP Phones
  • Provide support, troubleshoot and resolve issues with SIP Trunks
  • Provide support, troubleshoot and resolve issues with Voice Gateways.
  • Perform maintenance on VoIP Appliances by applying patches, upgrades and performing backups.
  • Troubleshoot, resolve issues and implement new configurations on Cisco UCS Chassis and all Systems within the environment
  • Provide after-hours support when necessary to complete project tasks or incident resolution during on call rotation
  • Perform packet captures and analysis to assist in the resolution of issues..

Job Requirements

MINIMUM REQUIREMENTS:

  • Associate’s Degree in Information Technology or related field
  • 8 years’ experience working in Cisco Environment with experience in at least two of the following areas: LAN, WLAN or VoIP.  In lieu of a degree a minimum of 10 years’ experience working in Cisco Environment with experience in at least two following areas: LAN, WLAN, or VoIP is required.
  • Must possess current Cisco Certified Network Professional (Voice or Collaboration) certification.
  • Prior experience with the following: Packet Capture and Analysis, LAN Switching, OSPF, EIGRP, BGP, Cisco Unified Communications Manager, ILS, GDPR, Centralized IM&P, Cisco Unity Connection, Cisco Unified Contact Center Express with Social Miner, Cisco Prime Collaboration Deployment/Provisioning/Assurance, Cisco Unified Attendant Console Advanced, Cisco Unified Border Element, Cisco Telepresence Management Suite w/ Provisioning and Exchange extensions, Cisco Meeting Serve. Singlewire Informacast, Cisco Expressway, Cisco WebEx Teams/Meetings, Cisco DNA Center with SDA o LISP, VXLAN,  Cisco Prime, Cisco ISE, OTV, Nexus 7K, 9K, Cisco UCS B and C series,• PKI, SSO, LDAP, SQL, Linux management, Python scripting with a focus on REST and SOAP API usage, and Bulk data management and statistical analysis is required.
  • Must possess excellent verbal and written communication skills
  • Must be able to multi-task and work with individuals at all levels

 

Location Montgomery AL - Montgomery,, AL 36107 US (Primary)
Category Information Technology/Information Assurance Shift Type

CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION PROCESS:

https://btltech.mua.hrdepartment.com/hr/ats/Posting/view/1145

Occupations

IT Project Management  

States

AL  

Security Clearance

NO Security Clearance

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