Department: DLT Loss Prevention Position Type:Employee Position Reports To: District Loss Prevention Manager Position Supervises: N/A Pay Level: 14 FLSA Status: Non-Exempt
Protect company assets through the execution of safety, inventory recovery and internal and external theft reduction programs. Assist with reduction of loss inventory, time, and assets. Monitor surveillance equipment. Identify, observe and apprehend shoplifters and others (internal or external) involved in acts of dishonesty. Works with the District Loss Prevention Manager in the implementation and oversight of loss prevention initiatives. Maintain a high degree of integrity, honesty and professionalism in carrying out responsibilities. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Essential Job Functions:
Conduct plain clothes surveillance to detect internal and external loss within a store environment.
Conduct internal and external investigations on matter affecting the company.
Apprehend individuals involved in illegal acts.
Comply with all federal, state, and local laws, as well as company policies and procedures when carrying out responsibilities.
Conducts physical security checks. Makes recommendations to prevent loss and improve profitability.
Partner with law enforcement and prepare case reports for criminal prosecution.
Responsible for heightening store loss prevention awareness.
Serve as a liaison with district and division personnel to identify and develop solutions for shrink related opportunities.
Work in a multi unit environment.
Complete thorough reports on all loss prevention related activities.
Support the District LPM in the execution of loss prevention initiatives.
Ensure the implementation and effectiveness of loss prevention strategies at store level.
Assist the District LPM with external and internal investigations as required.
Testify in court and labor hearings resulting from loss prevention related activities.
Ensure compliance with corporate policies and procedures.
Test functionality of store loss prevention equipment (EAS, Lane Hawk, CCTV, etc…) during store visit.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications:
High school diploma or GED
Ability to work weekends and varied schedule
Ability to travel to varied work locations
Good written and verbal communication skills
Good customer service skills
Ability to diffuse confrontational situations
Ability to stand and / or walk for long periods of time
Minimum 1 year retail loss prevention experience
Desired Previous Job Experience:
Operational knowledge of CCTV systems
Multi store loss prevention experience
Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click here.
Education Level: High School Diploma/ GED Required Required Certifications/Licenses: None Shift(s): [[mfield4]] Regions :South