Description: Uses a variety of educational media to design and develop state-of-the-art training tools and programs for designated Aetna audiences; assesses and reports on the effectiveness and ROI of training programs.
Conducts performance analysis to determine the expectations and gaps for the intended audiences.
Uses formal instructional design methodology to design and develop performance-based training and educational tools.
Develops and conducts follow-up assessments to determine the effectiveness and ROI of training programs.
Simultaneously participates on and/or leads multiple project teams.
Works in partnership as appropriate with external vendors to deliver state-of-the-art, technology-based training tools and programs that meet the needs of multiple, diverse audiences and integrate effectively into Aetna's architecture.
Communicates regularly with local/regional training delivery staff to manage the rollout of training materials and gather feedback on program effectiveness.
Incorporates feedback gathered from participants and other relevant audiences to improve training, processes and products.
Effectively manages curriculum, reporting and other relevant administrative requirements through the Aetna Learning Center.
Exhibits behaviors outlined in Instruct Design and Development Skills
3-5+ years managed care/ health insurance industry experience.
Strong business background.
Experience in application of performance-based instructional design methodologies, adult learning principles, performance consulting and educational media desired.
Education in instructional design methodologies, adult learning principles and/or performance consulting is preferred
Additional Job Information: The hired candidate will work in a team environment and with subject matter experts (SMEs) to identify learning objectives and create training that allows learners to achieve these objectives. They will use programs such as Adobe Dreamweaver, Auditions, Illustrator and Photoshop, as well as Vyond, Articulate Storyline, Microsoft Office and others to create these materials. They will also be expected to assess learner's achievement of objectives in order to improve training and create targeted training. Required Skills: General Business - Communicating for Impact, General Business - Consulting for Solutions, General Business - Ensuring Project Discipline Desired Skills: General Business - Demonstrating Business and Industry Acumen, Technology - Leveraging Technology, Technology - Promoting Emerging Technology Technology Experience: Desktop Tool - Microsoft PowerPoint, Desktop Tool - Microsoft Word Potential Telework Position: Yes Percent of Travel Required: 0 - 10% EEO Statement: Aetna is an Equal Opportunity, Affirmative Action Employer Benefit Eligibility: Benefit eligibility may vary by position. Candidate Privacy Information: Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.