About Wells Fargo Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 30 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Market Job Description
About the Role The APAC Cash Desk team are responsible for providing a quality service to both internal and external customers across the APAC region which is delivered in a timely manner with a high degree of accuracy. The team will handle payments in varying currencies, which may be manual, including SWIFT payments or via automated systems.
This role will be primarily responsible for supporting the APAC Cash Desk Manager with the day to day running of the team, including ensuring all monetary transactions, forecasting and cash flow management are completed accurately and on time. To lead and be accountable for the development and implementation of all projects that impact the Cash Desk team.
Market Skills and Certifications
Escalation point for any issues that arise in relation to payment processing, forecasting and cash flow management
Take ownership to resolve escalated issues, working collaboratively with other team members and functions to provide effective solutions
Provide any required training and support to junior team members
Ensure all policies and procedures are up to date and accurately reflect the processes for the APAC Cash Desk Team
To proactively identify process improvement and through Simply Ops methodology implement changes that improve efficiency within the team
Accountable for ensuring accurate and timely forecasting for all cash movement within the regionTake ownership for the development, implementation and monitoring of APAC Cash Desk projects, including but not limited to enhancing automation of payments, introduction of new currencies. This will require regular reporting to key stakeholders and the leadership teams
Coordinate internal and external resources, as required, to ensure the delivery of APAC Cash Desk projects & initiatives
Ensure all initiatives and projects that are implemented are fully documented, accurate with supporting process maps, policy and procedure documents and any required training manuals
To proactively investigate and recommend process improvements, defining business impact and opportunity, including a comprehensive implementation plan
To act as the APAC Cash Desk Manager delegate, including leading and guiding the team in their absence and attending and presenting at leadership meetings as required
At least 5 years' experience gained in a banking environment or equivalent, with operational cash handling, accounts payable/receivable execution and funds management
Knowledge of accounting & financial reporting desirable
Must have a sound knowledge of international banking operations and systems
Extensive knowledge of the financial services industry
Proven track record of leading or being a significant contributor to complex banking projects and ability to manage projects to an agreed budget
Demonstrated ability to work under pressure, within tight timelines, with minimal supervision
Strong organisational and delivery skills with a natural bias for speed and execution
High degree of understanding Commercial Distribution Finance operating system, AIMS
Proficiency with Microsoft Office applications particularly Excel
Fluent in English, both written and verbal, other languages desirable
Ability to initiate and implement meaningful change
Excellent numerical and analytical skills
Experience of working in a pan-Asia or global company
We Value Diversity At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.
Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Wells Fargo is committed to hiring and retaining military veterans, veterans with disabilities, National Guard members, and Reservists. Our goal is to employ 20,000 veterans by 2020. We support veterans transitioning from military service with a variety of job options, confidential resources, educational information, and career guidance.
At Wells Fargo, you’ll find a culture that is team-oriented, collaborative, structured, and challenging. Our Veteran’s Team Member Network is made up of thousands who share an interest in veterans’ matters, and promotes greater awareness and job development within the veteran community.