Mar 26, 2020

Business Systems Consultant 4

  • Wells Fargo
  • Chandler, AZ, USA

Job Description

Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.
At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Consumer Banking is an industry leader in supporting homeowners and consumers in addition to operating one of the most extensive banking franchises in the country. We serve mass market, affluent, and small business customers; as well as provide home and personal lending. Our focus is on delivering an exceptional experience for our customers through financial advice and guidance coupled with providing the products and services that will help them realize their financial hopes and dreams. We've built our team of top professionals by rewarding their accomplishments and ensuring they have what's needed to succeed.
As part of Wells Fargo Auto, the Business Systems Consultant 4 acts as a liaison between business groups and technical organization by planning, conducting, and directing the analysis of complex business problems to be solved. Provides assistance in identifying, evaluating, and developing systems, processes, and procedures that meet business requirements. Works with business groups to provide input, resolve questions, assess needs, and recommend changes.
Responsibilities include:
  • Acts as a liaison between client area and technical organization by planning, conducting, and directing the analysis of highly complex business problems to be solved with automated systems
  • Provides technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements
  • Works with user groups to provide training, resolve questions, assess user needs, and recommend changes
  • Prepares specifications for system changes.
  • Recommends and initiates systems testing
  • Acts as an internal consultant within technology and business groups by using quality tools and process definition/improvement to re-engineer technical processes for greater efficiencies
  • Provides direction and guidance to less experienced staff
  • Works with Microsoft Office Suite
  • Takes initiative and responds to requests
  • Participates in and promotes cooperative working relationships across organizations including knowledge sharing and partnership in achieving solutions
  • Works with user groups to assess user needs, resolve questions and recommend changes
  • Builds relationships and interacts professionally with a diverse group (internal or external), project sponsor, senior managers, managers, and subject matter experts
  • Works both independently and as part of a team
  • Picks up new concepts and skills quickly
  • Embraces ownership and accountability situations and roles
  • Thinks creatively, inventively/ outside the box and strategically
  • Advanced experience facilitating virtual meetings using a variety of techniques to engage the team

Required Qualifications
  • 5+ years of business systems analysis experience, business systems design experience, or a combination of both

Desired Qualifications
  • Excellent verbal, written, and interpersonal communication skills
  • Knowledge and understanding of auto lending practices, policies, and procedures
  • Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
  • Experience translating business needs into complex analysis, designs and recommendations
  • Ability to gather and deliver customer requirements, report operational status, engaging team resources, and escalate concerns
  • Knowledge and understanding of software development life cycle (SDLC): code control, build and deployment
  • Knowledge and understanding of technical documentation: impact analysis, detailed designs and unit test plans
  • Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders
  • Ability to identify and manage complex issues and negotiate solutions within a geographically dispersed organization
  • Knowledge and understanding of Agile
  • A BS/BA degree or higher
  • Change management experience
  • Ability to take an active role in the education, mentoring and training of less experienced team members

Other Desired Qualifications
  • Experience working with a dedicated SCRUM team in an Agile environment
  • Ability to break down work into themes, epics, and user stories
  • Experience using different techniques and methods to create and continue a 'shared understanding' across team.
  • Demonstrated ability to drive and challenge business units on their assumptions of how they will successfully execute their plans
  • Advanced experience authoring detailed business requirements and/or problem statements using a variety of structured techniques and methodologies
  • Demonstrated facilitation, leadership and organizational skills in large working sessions

Job Expectations
  • Ability to travel up to 25% of the time

Street Address
AZ-Chandler: 2501 S Price Rd - Chandler, AZ


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.



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