Mar 26, 2020

Technical Initiatives Support Coordinator

  • Wells Fargo
  • Shoreview, MN 55126, USA
Full-Time

Job Description

Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.
At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargo's more than 70 million global customers.
As part of the Enterprise Lifecycle Team, this position will assist in an Agile based approach to issue intake, Gap Analysis, recommendation creation, requirements gathering and implementation tracking for EPCO and EPLP. Work with the members of the EPCO and EPLP teams to determine clear process ownership and responsibility while delivering solutions for efficient and effective issue and process remediation.
Responsible for coordinating activities and resources in support of technical projects that impact multiple departments, systems and/or workflows with moderate to high risk and complexity or multiple projects simultaneously with lesser risk and complexity. Uses technical experience such as Desktop, Networking and other technical applications and knowledge of technical project management methodologies and tools, resource management practices and change management techniques to ensure all projects adhere to high quality standards, meet customer expectations, are delivered on time and within budget. Responsibilities are varied and may include one or more of the following: tracks and reports project and budget status; ensures completion of assigned actions; identifies project/production issues and works with project team to provide solutions or escalates to avoid project delays; compiles and maintains project documentation and issues log; coordinates implementation activities within or across department(s); works with client groups to identify training needs and arranges and/or delivers training; works with project teams to document processes and procedures; monitors and/or enhances websites to host project documents, reports, and related information; serves as primary point of contact for project information and updates

Required Qualifications
  • 2+ years of experience in one or a combination of the following: technical support, technical implementation or technical project management


Desired Qualifications
  • Good verbal, written, and interpersonal communication skills


Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

States

MN  

Security Clearance

NO Security Clearance

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