Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Consumer Banking is an industry leader in supporting homeowners and consumers, in addition to operating one of the most extensive banking franchises in the country. We serve mass market, affluent, and small business customers; as well as provide home and personal lending. Our focus is on delivering an exceptional experience for our customers through financial advice and guidance coupled with providing the products and services that will help them realize their financial hopes and dreams. We've built our team of top professionals by rewarding their accomplishments and ensuring they have what's needed to succeed. This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below. We have an immediate opening for a Community Home Mortgage Consultant (CHMC). This individual is responsible for focusing on serving our customers while soliciting and producing high quality residential mortgages that meet Wells Fargo Home Mortgage guidelines.
This role will serve assigned community markets and develop and maintain relationships while working with various sources including; realtors, builders, financial professionals, minority trade organizations, non-profit housing agencies supporting first-time home buyers, new and existing bank customers, and other community referral sources, while providing excellent customer service and Advancing Home Ownership. The CHMC should reside and have extensive market knowledge and presence in the assigned geography supported. There will be a required amount of time, as defined by WF, to be spent in an assigned WF Bank branch located in a diverse or low to moderate community, supporting the team and its customers. This position includes base pay plus incentive. Additional duties include:
Develop knowledge of company products, policies and procedures, and underwriting requirements
Obtain and maintain the following certifications, as defined by WF: Bond & WF Funded DAP, WF Non-Funded DAP, Diverse Segments & CRA, VA/Military and Union Certification.
Understand real estate appraisals, title reports, and real estate transactions
Inform prospective and existing customers of WFHM programs, rates, policies, underwriting requirements, and loan procedures
Analyze detailed financial and credit data, matching customer needs with an appropriate loan program and level of risk
Receive customer applications, quote the rate and points, and complete follow-up activities with the registration lock-in
Develop and maintain a high degree of visibility for WFHM in the marketplace
Perform miscellaneous duties as needed and required
1+ year of sales experience in financial services, outside sales experience, or a combination of both
Basic Microsoft Office skills
Documented experience over the past 12 months of retail residential mortgage fundings primarily referred from established local external sources
Knowledge and understanding of government and conventional loans
Knowledge and understanding of government and conventional loans
Excellent verbal, written, and interpersonal communication skills
Strong relationship management skills
Strong presentation skills
Mortgage industry experience
Knowledge and understanding of sales prospecting and generating referrals
Customer service experience
A BS/BA degree or higher
This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) web site (http://fedregistry.nationwidelicensingsystem.org ) provides the MU4R questions and registration required for employment in this position.
Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary.
Must successfully complete the following WF designated trainings for ongoing employment in this position: Bond & WF Funded DAP, WF Non-Funded DAP, Advancing Homeownership, and VA/Military and Union Training
Ability to lift 20+ pounds
Ability to work nights, weekends, and/or holidays as needed or scheduled
Street Address PA-Philadelphia: 3400 Aramingo Ave - Philadelphia, PA
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Wells Fargo is committed to hiring and retaining military veterans, veterans with disabilities, National Guard members, and Reservists. Our goal is to employ 20,000 veterans by 2020. We support veterans transitioning from military service with a variety of job options, confidential resources, educational information, and career guidance.
At Wells Fargo, you’ll find a culture that is team-oriented, collaborative, structured, and challenging. Our Veteran’s Team Member Network is made up of thousands who share an interest in veterans’ matters, and promotes greater awareness and job development within the veteran community.