Job Description This role will be responsible for directly interfacing with the SCCM, Packaging and Application / Business teams to collect and analyze requirements as they pertain to the packaging of software and planning of deployments. You will also be responsible for coordinating and tracking UAT test and test results. This role is essential to ensuring that both small and large scale application deployments happen efficiently while meeting required expectations.
* Serve as key liaison to departments requesting packages or deployments * Collaborate with departments to identify and document package or deployment requirements * Plan, elicit, capture and analyze results from User Acceptance Testing for deployments and patching * Facilitate requirements elicitation sessions with business and deployment resources * Answer questions and clarify requirements for projects estimates * Analyze data from multiple sources to build out deployment target lists * Work with the Internal Communications team to communicate changes to end uses / application teams. * Become deeply immersed and knowledgeable about core business functions, processes and workflows associated with assigned business areas and projects * Understand core systems, applications and technical platforms * Evolve into a subject-matter expert who can easily liaise between IT and other departments * Perform other duties as required or assigned
Required Qualifications * 3+ years of experience with Windows10 * 1+ years of experience with Tier 2 support * 1+ years of experience performing data analysis
Preferred Qualifications * Experience with Windows 10 operating system * Experience writing MS SQL queries * Mac OS experience * Experience working with SCCM Current Branch * Experience working with ConfigMan reports * Strong organizational and time management skills * Strong Office skills (excel formulas, access databases) * Excellent oral and written communication skills * Demonstrated project management experience including large scale and enterprise wide deployments * Excellent interpersonal skills, including teamwork and negotiation
Education Bachelor's degree or equivalent experience required.
Business Overview It's a new day in health care.
Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all.
We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.
CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.
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