Job Description Position Summary : We are seeking a Pharmacy Technicians in our Specialty Pharmacy with positive, energetic and inspirational Leadership skills to support the growth of our Specialty Pharmacy services Team at 9310 South Park Center Loop in Orlando, Florida.
As the Specialty Operations Supervisor, you will be responsible for the direct, daily supervision of Customer (Pharmacy) Service Representatives (PSRs) and Pharmacy Technicians providing compliance with all medications dispensed by CVS Caremark Specialty Pharmacy Network. You would oversee your team's activities, specifically those outlined in reporting employee duties and responsibilities. Critical responsibilities include participation in the hiring process, provision of guidance and direction to staff, schedule preparation and management, ensuring adherence to standard operating procedures, staff training, problem solving and follow-up, performance monitoring and evaluation, including corrective action, and data gathering and report preparation. You must possess strong interpersonal, conflict management, negotiation skills, and the ability to build strong business relationship with other functional areas to best support mutual objectives. The ability to communicate at all organizational levels through the CVS/Caremark enterprise is critical to the success of the overall operation. In this role, you will have the opportunity to build a team and help cultivate a positive, culture that reflects the values and mission of the organization.
Our organization offers a competitive benefit package which includes, but is not limited to, Paid Time Off, 10 Paid Holidays, health/dental/vision insurance, employee discounted stock purchase program, 401K, tuition reimbursement, and employee discounts at all CVS stores.
Join the company helping people and their path to better health!
Required Qualifications 1 year of previous Team Lead or Supervisor experience
Preferred Qualifications Candidate must have a Florida Pharmacy Technician license or must be in the process of acquiring one. 2 years of previous Team Lead, Supervisory and Management experience high desired. Knowledge of Health insurance, medical and pharmacy terminology, prescription fulfillment equipment, methods, risks and opportunities highly preferred. Prior call center experience in a healthcare environment. Bachelor's Degree highly preferred. Proficient computer skills with Windows working knowledge required Proficient in Microsoft Excel required. Ability to work extended hours as business needs require
Education : Verifiable High School Diploma or GED equivalent. College diploma/degree preferred.
Business Overview It's a new day in health care.
Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all.
We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.
CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.