Company Name:Smith's Food and Drug Position Type:Employee FLSA Status:Non-Exempt
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Promote trust and respect among associates.
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the store.
Gain and maintain knowledge of products sold within the store and be able to respond to questions and make suggestions about products.
Responsible for being visible, friendly, and actively greeting, engaging and assisting customers.
Process customer transactions through the check lane quickly, accurately, and efficiently.
Observe scheduled shift operating hours.
Receive accurate payment for merchandise; makes change; processes checks, credit and debit charges according to proper departmental procedures for paperwork and the performance of duties.
Understand the Point of Sale system, and handle various tenders, rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
Record the sale of items to the register by moving merchandise across the scan window, using a hand-held scanning gun or, if necessary, the 10-key pad.
Understand and adhere to the company's cash handling procedures and work honestly and effectively to control loss.
Understand and adhere to guidelines on restricted sale items, such as Alcohol, Tobacco, Fireworks, and Videos.
Follow procedures to limit shrink such as, but not limited to: checking for bottom of basket, scanning all items to ensure proper balance on hand, avoid manual hand rings, and close the loop procedures.
Able to complete transactions in the time allotted to ensure productivity beach marks are met.
Report pricing discrepancies as directed by company policy.
Stay current with present, future, seasonal and special ads.
Offer and/or mention to customers all company directives such as Kroger Personal Finance, fundraising requests, customer service surveys, fuel points.
Keep checkout area clean.
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
Notify management of customer or employee accidents.
Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
Adhere to all local, state and federal laws, and company guidelines.
Ensure that all current merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications:
Successfully completed checker training
Ability to handle stressful situations
Effective communication skills
Knowledge of basic math: counting, addition, and subtraction
Must be able to meet the minimum physical demands of the position
Must be 18 or older
Current alcohol sellers permit once employed
Desired Previous Job Experience:
High school diploma or equivalent
Customer service experience
Second language: speaking, reading and/or writing
Education Level: None Required Certifications/Licenses: None Position Type: Part-Time Shift(s): Day; Evening; Overnight Regions: West
Jobs at Smith's:A division of the Kroger Co. (NYSE:KR) one of the nation's largest grocery retailers, Smith's currently operates 139 stores and 95 fuel stations throughout seven western states. Smith's charitable giving, in partnership with 18,000+ associates, generous customers and suppliers, totaled $13.8 million in cash and food products to local organizations in 2015. For more information visit: www.smithsfoodanddrug.com or https://www.facebook.com/careerarsmiths.
Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names . At The Kroger Co., we are Fresh for Everyone and dedicated to our Purpose: To Feed the Human Spirit. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.
Posting Notes: UT||Ogden|| 4275 Harrison Blvd ||84403 || Smith's Food and Drug||[[mfield2]]||Customer Service; Front End; Store Operations ||Employee|| Non-Exempt || Part-Time|| None