Job ID: 2019-2839 # of Openings: 1 Category: Ground Operations City: Purchase State: NY Company: Atlas Air, Inc
The Manager Catering is responsible for coordinating and managing all catering and planning functions, providing training to all new catering/ground department employees and scheduling departmental staff.
Develop catering menus, specifications, and aircraft galley diagrams for packing and cart positions
On call 24 hours/7 days a week to respond to crisis situations in order to provide guidance on delays, flight cancellations and other irregularities.
Supervising catering planning in order to ensure that company standards and procedures are strictly adhered to.
Ensuring that all department staff members are briefed and up to date on all operational changes effecting catering requirements.
Interacting with catering companies to ensure that all passenger and aircraft catering requirements are met.
Establishing new vendor relationships for station catering.
Meeting with existing catering vendors to ensure acceptable levels of catering service are met, and to address any negative trending levels of service.
Processing all catering department invoices ensuring that all charges are paid on a consistent and timely basis.
Researching and resolve all invoices discrepancies, while remaining a strong customer service relationship with both internal and external vendors.
Preparation of departmental financial statement on a monthly basis
Management and ordering of station inventory.
Management and handling of any VIP flights/catering requirements.
Assisting as directed on special projects.
Other duties as assigned in order to achieve operational goals and objectives.
Must have the ability to take initiative on a given task and persist with the task to its completion.
Able to Identify Problems and their Sources. While not necessarily accountable for the solutions, an individual must be able to identify potential resources to help in the decision making process for a particular problem.
Must possess an ability to Manage One's Own Time, to ensure that the work that needs to be accomplished in a given time frame is, in fact, accomplished. The ability to Prioritize the work provided by others in terms of importance is imperative to this position.
The ability to Receive Direct or Indirect Instruction and act upon such instruction to accomplish a given task or duty. In the event of unclear instruction, must have the ability to clearly ask for Further Information at their own discretion to gain clarity around tasks.
Must have an ability to Self-Monitor one's progress and abilities, so as to determine areas for potential development and growth within the company.
Strong Written and Verbal Communication Skills; Must be comfortable engaging in a variety of different communicative modes (verbal, non-verbal, and written). In addition, the ability to Listen Actively is important for this job as well.
The ability to Process Information from a variety of sources and to Articulate Information in a meaningful way to one's co-workers or supervisors is critical to this position.
Must have a strong understand of Clerical and Administrative Principles, Procedures, and Systems so as to complete one's work with the best available resources, strategies, and plan.
Must have an interest and ability in Serving Others as one of the primary functions of their job.
Must have a strong Command of English Language including grammar, style, and punctuation for any written correspondence or communication.
The ability to work with Computers is invaluable to this position.
When necessary, the ability to Understand and Communicate within a technical or specialized subject-matter, particularly as it pertains to aviation and the aviation industry.