Operational Risk - Technology, Third Party and Information Risk Management Oversight Team Lead
About Wells Fargo Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 30 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Market Job Description
APAC Operational Risk Manager for Technology, Third Party and Information Risk Management Oversight (TTIRO) - Experienced Independent Risk Management Leader in the 2nd Line of Defence. Effectively oversee specialist risk types such as technology (tech) and information security (IS), Third Party Risk Management, Business Continuity and Business Resilience. Experience with formalized governance, oversight and credible challenge to challenge the front line and drive actions that result in risk reduction activities on behalf of the APAC Region. Experience in working in large complex multi-national organizations successfully delivering 2nd line risk management programs in a highly matrixed and complex environment. Experience with regulatory requirements and interfacing with international APAC and US regulators Be the key international interface into the TTIRO groups that perform oversight of over the risk types that fall within their accountability, influencing them to provide a global perspective to risk management. Execution and delivery or the independent risk functions defined in the risk management framework on behalf of the region and the legal entities for the risk types that fall under the accountability of TTIRO. Establish credibility and become a trusted 2nd line leader that has earned the trust and respect of the stakeholders that TTIRO services. All functions of APAC Operational Risk TTIRO manager will be executed in accordance to the agreed engagement model between Independent Risk Management teams including but not limited to APAC Operational Risk team and the International TTIRO team.
Regional lead from TTIRO is responsible for program oversight and delivery independent risk management functions as defined in the risk management framework covering Technology, Information Security, Third Party Risk Management, Business Continuity and Business Resilience that fall under the accountability of TTIRO.
Execution of the framework for International TTIRO. Regional lead TTIRO will have direct reporting lines into Head of Operational Risk with dotted line reporting accountabilities to TTIRO International.
Manage team of operational risk team members that specialise in a variety of risk types and coordinate/ execute TTIRO processes such as Monitoring and Reporting, Point of View Papers, Credible Challenge, Risk Identification and Assessment and escalation of risks
Review and challenge on behalf of the regional legal entities that require evidence that the Risk Management Framework is being executed on their behalf.
Work with TTIRO leadership and regional operational risk teams to develop and enhance IRM oversight programs that support the execution of the Risk Management Framework for IRM related tasks focused on evidencing risk assessable hierarchies of Region, Country and Legal Entity,
Lead / Guide / Review / Challenge to drive resolution of regulatory issues related to the risk types that fall under the accountability of TTIRO.
Market Skills and Certifications
Demonstrated ability to develop written program materials, including executive level reporting.
Certifications such as: ITIL, CISA, CISSP, PMP or PRINCE, COBIT, CRISC, GCEIT, BCCE, DRCE, CTPRP
Strong analytical skills with high attention to detail and accuracy.
Ability to work in ambiguous circumstances with a penchant for building structure and scalable processes
Ability to interact with all levels of an organization, and influence in a matrixed environment.
Experience with the oversight within the construct of a legal entity with a parent that provides services that are considered "internal outsourcing" by international regulators.
5+ years of direct management experience building, hiring, leading, and developing team members
Direct experience in interaction with APAC regulators such as HKMA, MAS, JFSA, CBRC
Ability to work collaboratively in a highly matrixed environment
Excellent verbal, written, and interpersonal communication skills. Ability to articulate complex concepts, and tell a crisp, concise story at an executive level.
Demonstrated ability to develop written program materials, including executive level reporting
Strong analytical skills with high attention to detail and accuracy
Ability to interact with all levels of an organization, and influence in a matrixed environment
Working in a large multi-national with a US parent and licensed legal entities internationally
Oversight in a formally regulated financial services environment
Leadership Expectations at Wells Fargo As a Team Member manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:
Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.
We Value Diversity At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.
Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Wells Fargo is committed to hiring and retaining military veterans, veterans with disabilities, National Guard members, and Reservists. Our goal is to employ 20,000 veterans by 2020. We support veterans transitioning from military service with a variety of job options, confidential resources, educational information, and career guidance.
At Wells Fargo, you’ll find a culture that is team-oriented, collaborative, structured, and challenging. Our Veteran’s Team Member Network is made up of thousands who share an interest in veterans’ matters, and promotes greater awareness and job development within the veteran community.