Mar 24, 2020

Case Builder Houston, TX

  • Veterans Evaluation Services, Inc
  • Houston, TX
Full-Time Administration Defense Government Health Care Other

Job Description

Case Builder

Regular Full-TimeClerical Houston, TX, US30+ days agoRequisition ID: 1563

General Job Summary:

Case Builders translate rudimentary requests from the Department of Veterans Affairs (the “VA”) for Compensation & Pension (“C&P”) Medical Disability Examinations (“MDEs”) into highly detailed, organized case files that a provider can readily use to evaluate a Veteran’s condition(s). Case Builders streamline the process by allowing providers to evaluate Veterans more efficiently.

Essential Job Functions:

1) Read and comprehend the MDE request (2507) sent by the VA, and process accordingly;
2) Check Veteran’s previous cases for overlapping information and other issues;
3) Draft and submit clarification inquiries to the VA, to better understand the information contained, or resolve any inconsistencies that exist, within the MDE request;
4) Enter data into OMS for providers to be able to utilize during and after the MDE;
5) Ensure providers have the necessary documentation and medical records to properly complete the MDEs;
6) Research medical conditions and new information when necessary;
7) Identify and include all relevant worksheets and diagnostics requested by the VA;
8) Appropriately draft and format questions the VA would like the providers to address;
9) Communicate with other departments to share relevant information when necessary in order to best complete the case;
10) Thoroughly check over work before sending it to the next department; and
11) Assist in peer-reviewing other Case Builders’ work before MDEs are performed.

Additional Duties and Responsibilities:

1) Attend meetings with Case Building team in order to stay up-to-date on important information;
2) Respond promptly and appropriately to messages from supervisors, co-workers, and other departments; and
3) Other duties as assigned.


1) Self-starter and highly analytical;
2) Advanced verbal and interpersonal skills;
3) Advanced written communication skills, to include excellent grammar;
4) Advanced reading and comprehension abilities;
5) Advanced organizational and prioritization skills, with strong ability to meet strict deadlines with minimal supervision;
6) Advanced multi-tasking skills;
7) Intermediate understanding of pertinent medical terminology;
8) Proficient typing skills; and
9) Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.

Working Conditions:

1) Casual office environment, with some exposure to mild noise from office equipment and moderate noise generated by staff members;
2) Frequently utilizes phone, fax machine, computer, printer, and copy machines;
3) Extended hours sometimes required beyond the regular eight hour workday.

Minimum Level of Preparation and Training:

High school diploma or GED required.





Security Clearance

NO Security Clearance

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