Contract Installation Manager / Quality Control Lead – SFL TAP T Various – Multiple Army Bases JOB 1138
Various – Multiple Army Bases
Contract Installation Manager / Quality Control Lead – SFL TAP
Type: Full Time
Location: Various – Multiple Army Bases
Reports To: ARMADA HQ
The Contractor Installation Manager (CIM) is responsible to the Contractor’s Program Manager (PM) for the efficient and effective operation of the SFL-TAP Center. The CIM serves as the leader of the contractor’s team and will also work as advisor/counselor to assist clients with navigating the VOW/CRS mandates to become Career Ready and to track progress of transition in TAPXXI. The CIM is also a component of the installation SFL-TAP infrastructure and is thus responsible for providing SFL-TAP services to eligible individuals and complying with VOW/CRS requirements.
Duties & Responsibilities:
Although not a complete listing, the CIM’s duties include the following:
Serve as the Contractor’s primary point of contact with the Government and manage contractor operations at the installation level.
Coordinate and ensure VOW/CRS services are conducted and documented in accordance to PWS.
Ensure that staff provides high quality customer service and transition counseling services to SFL-TAP Center clients.
Assist with marketing the SFL-TAP. Technical Exhibit 3A Position Description and Qualifications
Effectively and efficiently manage the personnel and materials.
Coordinate site visits headquarters staff members. Inform and assist the DGR in making necessary arrangements.
Prepare contractor required monthly reports and administrative documents.
Serve as the contractor’s intermediary for communications with the Installation Commander and his or her representatives.
Create an effective working relationship with Commanders, installation staff and leaders, and Service Providers.
Plan and direct employer outreach programs.
Ensure Preseparation Briefings are scheduled and properly executed.
Ensure that the DD Form 2648 (eForm) is completed for each transitioning client.
Perform follow-up on individual transition plans as appropriate.
Comply with installation rules and regulations applying to the operation of any facility including regulations applying to, but not limited to: safety, security, and energy conservation.
Participate in marketing and public affairs activities.
Ensure that all contractor employee’s complete all mandatory Government training (to include annual requirements) and safeguard PII.
Help clients use the automated and non-automated resources effectively. Provide instruction on automated tools to include TAPXXI.
Review work performed in TAPXXI by counseling staff; review progress of transitioning clients and work with Government representatives whenever issues with Commanders prevent transitioning clients from using SFL-TAP program.
Applicants must successfully undergo a background investigation (National Agency Check)
Knowledge, Skills and Abilities (KSAs):
Experience managing personnel at one or more sites. Ability to meet and correspond regularly with a Government counterpart.
Experience coordinating transition activities with the local DGR to support overall mission goals. Accountable for ensuring requirements accomplished in accordance with the PWS/ PRS and completed on time at all sites.
Experience safeguarding confidential information, handling PII and complying with the Privacy Act and all applicable agency regulations on individual privacy, to include DoD Directive 5400. Experience conducting QC checks and ensuring training requirements are met.
Experience working directly with clients.
Ability to exercise a great deal of independent judgment.
(Preferred) Master’s degree in Training and Development, HR Management, Counseling, or related field and minimum 2 years career counseling, education, or related experience.
Bachelor's Degree accepted with experience.
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The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position.
Special Notes: Relocation is not available for these jobs.
ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Headquartered in Central Ohio, ARMADA’s core business is to provide preparedness and protection solutions to our Clients. Our senior staff comes from various backgrounds including military, corporate security, public safety; healthcare emergency preparedness; local, state & federal law enforcement; homeland security and emergency management. With over 450 years of leadership experience, ARMADA is a world-class provider of Mitigation, Prevention, Preparedness, Protection, Response and Recovery, and Training solutions. At ARMADA, we hold true to the meaning of the term “Armada” by offering a fleet of capabilities to address personnel, asset, reputation and information assurance concerns of any organization. Our mission stresses the importance professionally, proactively and innovatively preventing or mitigating risk. To achieve this, we require a team of trusted and highly-skilled professionals to ensure that we adhere to the preeminent standards of our industry. With this mission in mind, we hope that if you can meet these qualifications and would be interested in joining our winning team, take a moment to explore our company more by visiting our website ( http://armadausa.com/about-us.aspx ).