Mar 19, 2020

Lead, Operations- Transportation

  • Concordance Healthcare Solutions
  • Kalamazoo, MI, USA
Full-Time Accounting Administration Customer Service Management Transportation Warehouse

Job Description

Concordance Healthcare Solutions has a job opening for a full-time Lead, Operations for Transportation in our Kalamazoo, MI location. The Lead, Operations is responsible for assisting with the daily oversight and direction of driver schedules, truck maintenance, ELD oversight and assisting departmental staff in their roles while ensuring timely delivery of product to customers. This individual will be responsible for possessing full understanding of the goals and objectives of the relationship between Concordance and its customers, and implementing strategies to support those goals and objectives.

What You Will Do:
  • Provides leadership by example while overseeing all aspects of operation. Responsible for learning and understanding all aspects involved in the operation of the Transportation Department, as well as working with a high degree of accuracy.
  • Responsible for delivering merchandise to the customer in a courteous, professional and cooperative manner; assists customer in whatever way needed.
  • Reports any shipping errors to Supervisor.
  • Inspects vehicle daily, reporting all malfunctions or defects to management; maintains all DOT regulations.
  • Maintains all documentation neatly and completes paperwork daily.
  • Lifting and stacking of product weighing up to 70 pounds or more (with help as needed).
  • Adheres to company and departmental policies and procedures communicates any observed issues or concerns to Supervisor of Receiving.
  • Helps with training new employees in general operation.
  • Follows good housekeeping procedures and provides leadership in all areas.
  • Adheres to company and departmental policies and procedures.
  • Must be able to organize the daily work load and direct employees accordingly.
  • Works together with fellow associates as a team to promote the goals, profitability, and common good of the company; must work in a safe, efficient, and respectful manner with other personnel.
  • Play a support role in interviewing and hiring quality staff members; assists with a strong training regimen for new staff; acts as back-up to supervisor in managing staff; and providing input into performance management reviews on departmental employees once a year.
  • Supports a healthy and safe work environment by communicating unsafe conditions immediately.
  • Maintains warehouse equipment to ensure safety of employees; addresses any mechanical issues that are reported.
  • This position is a working position responsible for providing leadership while assisting with daily work functions.
  • Works proactively to foster and maintain a positive team oriented atmosphere at all times.
  • Represent the company in a positive manner, consistent with customer goals.
  • Other duties as assigned.

What You will Need to be Successful:
  • Must possess a Class A CDL and a clean driving record.
  • Dependable and able to work with little supervision.
  • Ability to operate warehouse equipment.
  • Flexible work hours required.
  • Proven attendance record a must.
  • Maintain all DOT regulations and requirements; including being able to pass a DOT drug screen.
  • Must be accurate and have good attention to detail.
  • Must work in a safe, efficient and respectful manner with other personnel.
  • Follows good housekeeping procedures.
  • Adheres to all company and departmental policies and procedures.
  • Must possess problem solving resolution skills and be able to work in a fast paced and often stressful environment.
  • Previous experience with VAI or similar warehouse management or operating systems is a plus.
  • Proficient math skills.
  • Able to work effectively on a team and collaborate with various departments within Concordance.
  • Excellent problem solving, interpersonal, organizational, and communication skills are essential.
  • Must be a minimum of 21 years of age.
  • Must be able to successfully pass a pre-employment DOT drug screening and background check.

Work Location:
  • This role is located in Kalamazoo, MI

We offer great benefits and competitive pay!

Health, Life, Dental, Vision Insurance

Paid Vacation and Personal time, Paid Holiday

401K Retirement Plan - Company match

Company paid Short Term & Long Term Disability

Profit Sharing Program

Concordance Healthcare Solutions, LLC is committed to being the most respected, innovative, national, multi-market healthcare solutions company earning the highest level of trust by operating with integrity, unwavering commitment and exceptional service through our culture of excellence. Through our dedicated staff of over 1,000 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum.

Concordance Healthcare Solutions is proud to provide Equal Employment Opportunities to all individuals for employment and prohibits any kind of discrimination on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Consistent with the Americans with Disabilities Act, our organization is committed to providing reasonable accommodation to qualified applicants and employees as requested. If reasonable accommodation is necessary for the interview process, please contact

Position will remain open until filled. Interested applicants should apply on-line at



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