Be involved in projects with our Mobility Services Team and be a part of a growing organization that meets our client’s objectives and solves their challenges.
At WSP, we are driven by inspiring the right people to be part of our future-focused business objectives. Our devotion to teamwork has allowed us to build communities and expand our skylines. Here at WSP, anything is within our reach- and yours as a WSP employee. Come join us and help shape the future!
WSP is currently initiating a search for a TMC Analyst for our Ankeny, Iowa office.
TMC Analyst – will support Iowa DOT in informing the public and partner agencies on the impact of weather, construction, maintenance, and other activities; ensure that work zone setup meets department standards and conform to policies; report on and ensure that the department’s external condition reporting systems are timely and accurate; collect, analyze and report on TMC performance; conduct event-level QC on all Level 1 (2 hour lane closure duration) and Level 2 (30 minute and up to 2 hours lane closure durations) events; assist in TMC asset management and record-keeping; conduct TMC and TSMO related studies and/or investigations; assist in ITS scope development; and work with contractors to correct reporting deficiencies in TMC systems. Additionally, the TMC coordinator will support the program manager and TMC assistant manager with Quality Control on event logged into the ATMS. TMC analysis shall support or perform AAR with Iowa DOT and first responders for all Level 1 events and must become proficient in all operations staff tasks. Responsible for monitoring snow plow operations via the Snow Plow Tracking application and roadway condition via RWIS.
Duties and Responsibilities:
Assist the Program and and TMC Assistant Manager with the supervising of the staff
Agency Point of Contact
Subject matter expert for Shift Supervisor, TMC Operators and the department.
Act as an Operator, Shift Supervisor, and TMC Coordinator as needed
Assist with the monitor the status of the Iowa DOT transportation network statewide and provide detailed written and verbal reports to the appropriate departmental personnel and partners.
Process and consolidate information received from multiple sources into clearly written situation reports.Facilitate coordination between other government agencies and municipal partners during incidents and emergency activations.
Compose, record and post information to the department’s ATIS system.
Ensure the TMC’s readiness as a coordination center during emergencies.
Dispatch Highway Helper and perform agency coordination.
Talent is the essence of meeting our client’s objectives, goals and challenges. If this sounds like a fit for you, we’d love to have that first discussion of you joining our team.
Must have TMC Operator experience or equivent experience
High School Diploma or GED or equivalent technical training
Ability to read, write and understand English
Ability to multi-task and remain calm during high pressure situations
Ability to clearly communicate both verbally and written
Ability to work alone with minimal supervision
Ability to professionally interact with all levels of management
Must have an aptitude for providing excellent customer service
Proficiency with multiple computer systems, including but not limited to; Microsoft Windows, Microsoft Office 365, Microsoft Office Suite (Word, Excel, Access, and various GIS and web-based information systems
Willingness to respond during weather emergencies and ability to work overtime when the need arises.
Pass a Drug Screening plus Iowa DOT Driver License and Crimial Background Check
Some College education
7 years of experience
2 years of senior level coordinator experience
About WSP USA WSP USA is the U.S. operating company of one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the transportation, buildings, energy, water and environment sectors. With nearly 9,500 people in 150 offices across the U.S., we partner with our clients to help communities prosper. www.wsp.com/usaWSP provides a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on a providing health and financial stability throughout the employee’s career. At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be a key piece in our meeting client objectives, goals and challenges. Are you ready to get started? As a federal contractor and recipient of federal funds, WSP USA is a drug free workplace and Equal Opportunity Employer - Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status The selected candidate must be authorized to work in the United States.
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