At an entry level, performs general day-to-day maintenance, custodial, grounds keeping, minor construction and customer service duties within a park setting, ensuring a safe, clean, hospitable, secure and efficient operation. This position develops competence by performing structured work assignments and receives instruction, guidance and direction from supervisor, manager and/or more experienced colleagues. - Performs grounds keeping, planting, watering, mowing, weedeating, vegetation control, picking up litter and emptying recycling/trash receptacle duties. Maintains irrigation system. - Cleans facilities (restrooms, offices, classrooms, cabins, fish cleaning stations, fee booths, pavilions, porches, decks, dining halls, kitchens, picnic tables, fire rings and grills and, as needed, dormitories) according to established standards. - Performs routine maintenance including painting, changing AC filters and light bulbs, minor carpentry and plumbing (e.g. leaks, sinks, toilet problems) repairs. Constructs and installs signage. Installs and repairs park benches. - Performs customer service activities to include fee collection, permit sales and camping reservations, providing information, responding to visitor suggestions and complaints, explaining and enforcing park rules and policies and preparing associated paperwork. - Assists with event logistics including set up and take down of events, shuttling visitors, delivering supplies, transport of equipment (e. g. rafts) and providing parking instructions. - Performs trail maintenance. Duties include grading trail treads, trimming limbs, removal of damaged/dead trees, weedeating tread, construction of water bars and erosion devices and repairing trail system after heavy rains/flooding. - Opens and closes buildings and activates security system. - Performs work by traveling independently or with a small crew to various locations as scheduled. - Maintains and repairs park equipment and tools, performs daily inspections of vehicles and maintains records. - May assist with supervision of temporary workers and volunteers, perform honor box collections and operate aquatic harvester. This general overview only includes essential functions of the job and does not imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instruction and to perform any other job-related duties requested by supervisor or management.
Knowledge, Skills and Abilities
- Knowledge of landscaping and grounds maintenance techniques - Knowledge of materials, methods, standards, equipment and tools used in park maintenance - Knowledge of mechanical principles - Skill in the use of hand tools (e.g. rakes, shovels, hammers, pliers, loppers, post hole digger, auger, etc.) and power equipment (e. g., chain saws, weedeater, blowers, power washers, nail guns, mowers, drills, grinders, saws, etc.) - Skill in the operation of equipment (e. g., tractor with front end loader, box blade, shredder, aquatic harvester, boat, ATV, golf cart, etc.) - Skill in general construction and plumbing - Skill in making minor facility, tool and equipment repairs - Skill in providing customer service in a courteous and professional manner - Skill in working safely - Skill in communicating effectively with team members, supervision/management and the general public - Skill in handling cash including counting and reconciling cash received and completing associated reports - Basic skill level in office productivity applications (such as email, electronic timesheets, expense reimbursement applications, etc.) - Ability to work efficiently and independently with minimal supervision - Ability to work in a team environment - Ability to remain aware of number and whereabouts of visitors and employees - Ability to be diplomatic yet authoritative with visitors breaking rules
- Work hours are primarily spent in an outdoor environment - Some work hours are spent within park buildings and facilities - Some work hours are spent in a rugged outdoor environment including traversing rugged natural terrain involving significant distances (sometimes several hundred acres) - Work involves weekends, holidays and non-standard hours, including remaining or returning to assigned location in cases of natural disasters such as floods and hurricanes - Work involves a rotating shift schedule - Work involves exposure to noise - Work involves exposure to various and sometimes extreme weather conditions - Work involves providing 24/7/365 on-call support on a rotating basis - Works at heights up to 20 feet - Work requires use of protective equipment - Work involves exposure to high speed rotating machinery - Work involves exposure to natural hazards such as fire ants, snakes, wasps and other stinging insects and other wildlife