Jan 31, 2020

Program Manager - Integrations

  • Wileyed Solutions
  • Orlando, FL, USA
Full-Time Professional Services

Job Description

Title: Program Manager - Integrations

Location: Hoboken, NJ, USA


A successful candidate will help set strategy, execute on schedule and be responsible for managing/communicating status and issues/risks along the entire cycle of M&A integrations. This person will work closely with our internal/external stakeholders and must demonstrate professional knowledge to ensure that the work products and deliverables are of the highest quality. This person will also apply subject matter expertise to identify, develop, and implement techniques (based on Agile and Lean principles) to improve workflow productivity, manage program roadmap and schedule, mitigate risks, resolve issues, and optimize cost savings and efficiencies.


Planning & Delivery:
  • Drive program delivery with key focus areas: on-time, on-budget, in-scope, with high quality and stability.
  • Ensure program roadmap alignment across the WGT system landscape to enable transparency of schedule of the M&A integrations
  • Ensure a continuous planning cadence, through roadmap planning and program increment (iterative) planning
  • Ensure the program delivery takes a Service level and Customer level view of "definition of done", success criteria, and measurements, i.e. all delivery is managed towards external customer satisfaction.
  • Identify program core team needs with regards to process, tools, documentation, etc., and implement or drive required changes to ensure optimum efficiency.
  • T ranslate prioritized products strategies into program visual road-maps.
  • Drive decisions and take actions in support of the larger area's strategic direction.
  • Drive delivery through following the lean governance workflow established by the PMO leadership, including new technology initiatives review and prioritization mechanism with a quarterly cadence.
  • Drive continuous improvement across the program roadmap delivery and ways of working, driving towards Rapid, Reliable and Repeatable
Communication & Collaboration:
  • Drive and manage transparency thru establishment of relevant dashboards and KPIs for decision making a.o. Cost, Usage, Performance, Scale, Errors.
  • Provide clear communication to cross-functional team leads and senior management regarding project status, resource requirements, issues, and priorities. Proactively identify risks and issues, prioritize them, and create plans to resolve in a timely manner.
  • Collaborate with and support teams in delivering work in a way that builds trust across various business units.
  • Works cross-functionally to solve problems and implement changes.
  • Report weekly through online status dashboards to provide real-time data on program delivery status.
  • Drive a strong cross-functional leadership culture between the core team members
  • Train, coach and evangelize the core team on the Agile mindset, frameworks, and practices
  • Drive a consistent approach to managing M&A integrations by standardizing workflow, deliverables and metrics

  • Technology degree, business degree desired, Bachelor's Degree
  • Five to seven plus years of project management experience in software development
  • Advanced experience with Agile methodologies, as well as traditional project management experience; integration projects and user interface projects required OR equivalent education and experience to successfully perform the essential duties of the job.
  • Experience with SAFe framework and the RTE role as defined in the framework
  • Ability to work independently - Self motivated
  • Ability to make timely and sound decisions
  • Superior presentation and communication skills
  • Detail oriented with proven ability to multitask in a fast-moving environment with shifting priorities and changing requirements.
  • Able to think strategically and tactically to make program successful through consensus and team building skills
  • A ble to build and maintain strong, trust-based relationships across the organization; creates a shared sense of direction and community among the teams
  • Ability to both lead and function as a member of a core program team
  • Understands and deals well with rapid development cycles; remains flexible and calm in the face of uncertainty
  • Hands-on, detail orientation
  • Ability to travel to Wiley locations as needed



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