Be involved in projects with our FDOT District 4 Transportation Management Center (TMC) Team and be a part of a growing organization that meets our client’s objectives and solves their challenges.
At WSP, we are driven by inspiring the right people to be part of our future-focused business objectives. Our devotion to teamwork has allowed us to build communities and expand our skylines. Here at WSP, anything is within our reach and yours as a WSP employee. Come join us and help shape the future!
WSP is currently initiating a search for a Regional Transportation Management Center (RTMC) Operator I for our West Palm Beach, FL office.
Duties and Responsibilities:
Responsible for actively monitoring, managing, and improving roadway operations along select FDOT-maintained freeways and major arterial roadways throughout the District.
Responsible for utilizing various Intelligent Transportation System (ITS) devices (such as CCTV, roadway detection systems, and radio communication systems) to detect incidents, monitor traffic conditions, and collect travel-time data in real‐time in accordance to established policies and procedures
Responsible for dispatching roadside service patrol to respond to assist stranded motorists and to assist law enforcement in a timely and efficient manner
Ability to prioritize and perform real-time traffic management activities during crisis or other stressful situations
May provide support to County Signal Engineers as they implement signal timing changes to improve traffic flow and reduce motorist delay
Talent is the essence of meeting our client’s objectives, goals and challenges. If this sounds like a fit for you, we’d love to have that first discussion of you joining our team.
High school diploma or equivalent
Valid driver license in accordance with the Florida Division of Highway Safety and Motor Vehicles
Must successfully complete the Joint Task Force (JTF) Security Clearance Process, which includes fingerprinting
Effective written and oral communication skills
Full-range of physical mobility, visual acuity, and the ability to sit for long periods of time
Operational knowledge and skill in the use of Window’s operating system and Microsoft Office
Ability to work alternate schedules (which may include overnight shifts, weekends, and holidays) and short-notice shift assignments when necessary
Exercise responsible and ethical decision-making regarding company funds, resources and conduct and adhere to WSP’s Code of Conduct and related policies and procedures
Proven track record of upholding workplace safety and ability to abide by WSP’s health, safety and drug/alcohol and harassment policies
Experience in a transportation dispatch or call center environment
Familiarity with arterial roadways and freeway systems in South Florida
Ability to work at alternate locations for the FDOT District 4 TMC when necessary (Regional Transportation Management Center in Fort Lauderdale, FL and FHP Troop L Headquarters in Lake Worth, FL)
Bilingual (Spanish) is preferred, but not required
About WSP USA
WSP USA is the U.S. operating company of one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the transportation, buildings, energy, water and environment sectors. With nearly 9,500 people in 150 offices across the U.S., we partner with our clients to help communities prosper. www.wsp.com/usa
WSP provides a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on a providing health and financial stability throughout the employee’s career.
At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be a key piece in our meeting client objectives, goals and challenges. Are you ready to get started?
As a federal contractor and recipient of federal funds, WSP USA is a drug free workplace and Equal Opportunity Employer - Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin and Veterans and Disability.
The selected candidate must be authorized to work in the United States.
Relocation assistance is not available for this position.
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