Jan 16, 2020

Call Center Customer Service Opportunities! Frankfort, NY

  • Northern Safety & Industrial
  • Frankfurt, NY
Full-Time Administration Customer Service Entry Level Other

Job Description

Call Center Customer Service Opportunities!


Northern Safety & Industrial, a member of the Würth Group, is looking for EXTREME Customer Service Professionals for our Frankfort, NY location. 


We pride ourselves on superb customer service, so we are looking for individuals who can deliver only the best to our customers.  We have Full time Customer Service Phone positions available.


These positions require you to efficiently take customer orders, assess customer needs, enter and/or update customer information in computer system, assist customers with product selection, handle all aspects of customer inquiries and requests to include product selection, sample and catalog requests, non stock items, basic returns, price quotes, special pricing, status of orders, etc…, make follow-up calls to customers regarding order information and offer product up sells at the end of a qualifying order call.

Are you……

  • Passionate about excellence and taking care of customers?
  • An excellent communicator and a good listener?
  • People oriented?
  • Able to evoke a positive image over the phone?
  • Proficient with keyboarding and have computer application skills?
  • Able to type at least 35 words per minute?


We are looking for individuals with the capability to multi task….. conversing with customers, taking orders, answering questions and working in the computer system simultaneously.  Prior phone customer service experience is a plus!  We need dependable, responsible people that are ready to work. In return, we provide a great starting pay, a fun, fast paced work environment, thorough training program and career growth opportunities!


Open Shifts:


9:30am-6:00pm & 10:30am -7:00pm, Monday -Friday


Don’t miss these great opportunities to start your career with us!


We can offer you:

  • Competitive pay.
  • A comprehensive benefit program to include medical/dental and vision insurances.
  • Company paid life insurance and long-term disability.
  • 401K retirement plan.
  • Voluntary programs such as critical illness and short-term disability.
  • Paid Vacation and sick/personal time.
  • Education Assistance.
  • Monday- Friday schedule with weekends off.
  • Paid training and Career Advancement Opportunities.


Interested candidates should submit a resume to humanresources@northernsafety.com, fax to (315) 793-4960 or stop at our location and complete an application.  Northern Safety is located at 232 Industrial Park Drive, Frankfort, NY 13340. 


EOE/AA Disability/Vet


Call Center,   General-Other: Customer Support-Client Care  



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