Call Center Customer Service Opportunities! Frankfort, NY
Northern Safety & Industrial
Call Center Customer Service Opportunities!
Northern Safety & Industrial, a member of the Würth Group, is looking for EXTREME Customer Service Professionals for our Frankfort, NY location.
We pride ourselves on superb customer service, so we are looking for individuals who can deliver only the best to our customers. We have Full time Customer Service Phone positions available.
These positions require you to efficiently take customer orders, assess customer needs, enter and/or update customer information in computer system, assist customers with product selection, handle all aspects of customer inquiries and requests to include product selection, sample and catalog requests, non stock items, basic returns, price quotes, special pricing, status of orders, etc…, make follow-up calls to customers regarding order information and offer product up sells at the end of a qualifying order call.
Passionate about excellence and taking care of customers?
An excellent communicator and a good listener?
Able to evoke a positive image over the phone?
Proficient with keyboarding and have computer application skills?
Able to type at least 35 words per minute?
We are looking for individuals with the capability to multi task….. conversing with customers, taking orders, answering questions and working in the computer system simultaneously. Prior phone customer service experience is a plus! We need dependable, responsible people that are ready to work. In return, we provide a great starting pay, a fun, fast paced work environment, thorough training program and career growth opportunities!
9:30am-6:00pm & 10:30am -7:00pm, Monday -Friday
Don’t miss these great opportunities to start your career with us!
We can offer you:
A comprehensive benefit program to include medical/dental and vision insurances.
Company paid life insurance and long-term disability.
401K retirement plan.
Voluntary programs such as critical illness and short-term disability.
Paid Vacation and sick/personal time.
Monday- Friday schedule with weekends off.
Paid training and Career Advancement Opportunities.
Interested candidates should submit a resume to email@example.com, fax to (315) 793-4960 or stop at our location and complete an application. Northern Safety is located at 232 Industrial Park Drive, Frankfort, NY 13340.
General-Other: Customer Support-Client Care
Founded in 1983, and headquartered in Utica, NY, Northern Safety & Industrial is a rapidly growing national distributor of top quality safety and industrial supplies. In the midst of our rapid growth, we have acquired several companies nationwide, which has expanded our product line and allowed us to bring enhanced service to our customers.
Northern Safety and its affiliates offer a unique culture to their nearly 600 associates with a strong emphasis on teamwork, personal and professional development, and continuing education and training in a nurturing environment. Because of this unique culture, Northern Safety associates are provided the opportunity to move up in the ranks by proving themselves through individual performance.
Overall, Northern Safety and its affiliates are doing big things in the safety distribution marketplace and now is a great time to think about building your career in conjunction with our track record of proven success.
We may have a position that's right for you!
We respond to all inquiries, applications, and resumes we receive, and all are kept in strict confidence for your security.
Our associates enjoy paid training, a professional work environment, receive a competitive salary, and have a generous benefits package including:
Health Insurance Programs
Flexible Spending Account
401K Pension Plan
Vacation and Sick/Personal Time
Company Paid Life Insurance Policy
Education Assistance Program
Career & Leadership Development Program
Northern Safety Co., Inc. is an Equal Opportunity/Affirmative Action Employer. Minority/Female/Disability/Veteran.