Dec 13, 2019

Shift Supervisor

  • Construction Jobs Inc
  • Hawthorne, NY, USA

Job Description

Be involved in projects with our Mobility Operations Team and be a part of a growing organization that meets our client’s objectives and solves their challenges.   At WSP, we are driven by inspiring the right people to be part of our future-focused business objectives. Our devotion to teamwork has allowed us to build communities and expand our skylines. Here at WSP, anything is within our reach- and yours as a WSP employee. Come join us and help shape the future!   WSP is currently initiating a search for a Shift Supervisor for our Hawthorne, NY office.   Duties and Responsibilities:  
  • Assist managers in training of staff, oversee and provide training for new staff assigned to TMC operations.  Know the operations and procedures for all TMC ATMS/ITS systems and ensure that operations binders are up-to-date and that personnel are fully trained.
  • Assist in conducting staff performance reviews and evaluations and support corrective actions plans.
  • Alert operators to new memorandums, procedures, policies, guidance and special projects and ensure that operators are trained and proficient and compliant in the new standards.
  • Ensure that personnel are alert and focused and that roadways are monitored on a continuous basis.
  • Convey a professional attitude and work ethic, set positive examples for systems operators and ensure that operators and acting accordingly.
  • Resolve problems and staff complaints (confer with Operations Manager if necessary).
  • Verify that VMS messages are correct ad in conformance with policy and regional expectations.
  • Verify the accuracy and completion of all TMC logs, reports, checklists, documents, and any other operational reports. Organize and verify equipment problem tickets, then forward them to Systems Engineer.
  • Ensure that all construction notifications are up-to-date and logged correctly in 511NY.  Assist personnel in situational awareness of work zone activities and potential conflicts.
  • Assist in creating and implementing a staff schedule, update weekly or when necessary.  Assign Shift Assignments to Systems Operators weekly.  Supervise Systems Operators during shift and ensure staff performance and attendance are within policy and regional expectations.
  • Communicate with police, rescue, media, tow, construction & maintenance contractors and other agencies concerning roadway incidents and/or equipment failures.
  Talent is the essence of meeting our client’s objectives, goals and challenges.  If this sounds like a fit for you, we’d love to have that first discussion of you joining our team. Requirements Minimum Qualifications:
  • Associates degree or higher with at least seven (7) years of work experience or equivalent technical training
Preferred Qualifications:
  • Oral and written communication
  • Computer/Software including: MS Office applications, spreadsheets and databases
  • Supervising employees
  • Public, internal and external relations (work well with internal, external and partner groups and individuals)
  • Mentor and train new staff
  • Using roadway maps and have basic knowledge of roadway elements
  • Perform with minimum supervision
  • Able to respond to problem situations 24 hours a day
  About WSP USA   WSP USA is the U.S. operating company of one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the transportation, buildings, energy, water and environment sectors. With nearly 7,000 people in 100 offices across the U.S., we partner with our clients to help communities prosper.   WSP provides a progressive mix of benefits including medical, dental 401k and long term disability focused on a providing health and financial stability throughout the employee’s career.   At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base.  Your daily contributions to your team will be a key piece in our meeting client objectives, goals and challenges, are you ready to get started?    WSP USA is an Equal Opportunity Employer - Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin and Veterans and Disability.   The selected candidate must be authorized to work in the United States.   Relocation assistance is not available for this position.



Job Requirements


Apply Now