The purpose of this position is to manage, lead and execute the delivery of
portfolio plans, occupancy strategies and work environment solutions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Serves as primary interface with Business Division(s) and client disciplines to
understand business direction and changing workplace needs. Applies knowledge
to forecast space requirements and develops space needs based against business
and market conditions. Develops executable plans to support the business needs,
corporate objectives and initiatives.
Identifies, analyzes and applies related data in regards to the creation and
execution of physical or virtual space solutions. Produces visual display of
quantitative and qualitative information. Illustrates organizational,
operational and functional relationships that pose physical and spatial
Generates conceptual solutions that respond to client's spatial requirements,
physical planning constraints and corresponding IT, HR and compliance
Develops, maintains and provides reports, including agreed upon critical
success factors or KPIs, on measures of work environment efficiency,
effectiveness and expression. Attends Client meetings, draft meeting minutes
and obtain approvals to proceed when required. Conduct interviews and
discussions with the client to gather, coordinate, and synthesize project
requirements, functional, operational and cultural issues.
Develops project-level and portfolio-level solutions based on interpretation of
the program data and preparation of recommendations. Validates all program
Prepares migration/origination plans, schematic schedules, stack and block fit
plans. Implements schedules of critical path and milestone events. Serves as
the primary point of contact throughout the Migration Planning Process.
Maintains thorough knowledge of current and future space needs and
understanding of the business direction and changing workplace needs.
Involved with change management process for unplanned and special project
requests. Provides business case analysis and documentation that meet the
Client's requirements and are consistently in alignment with Client's goals and
Ensures occupancy plans are aligned with client and corporate strategies.
Establishes project goals and objectives, including, but not limited to,
schedule parameters. Develops project-level and portfolio-level solutions based
on interpretation of the program data and preparation of recommendations.
Partners with client leadership in researching, evaluating, and improving
client and service delivery processes. Ensures scope of work is in compliance
with statement of work and contracted service level agreements.
Other duties may be assigned.
Provides formal supervision to individual employees within single functional or
operational area. Recommends staff recruitment, selection, onboarding, promotion,
advancement, corrective action and termination. Plans and monitors appropriate
staffing levels and utilization of labor, including overtime. Prepares and
delivers performance appraisal for staff. Mentors and coaches team members to
further develop competencies. Leads by example and models behaviors that are
consistent with the company's values.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Bachelor's degree (BA/BS) from 4-year college or university. Master's degree preferred. Minimum five years experience directly related to the delivery of strategic planning services; or equivalent combination of education and experience. Minimum three years experience in management.
AutoCAD drawing experience is required.
CAFM software experience is preferred.
CERTIFICATES and/or LICENSES
Professional Registration in Architecture or Interior Design preferred. Certification in Corporate Real Estate, LEED or Facilities Management preferred.
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues.
Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.
Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.
OTHER SKILLS and ABILITIES
Proficient with word processing, spreadsheet, desktop publishing and CAD/CAFM software including MS Office Suite (MS Project, PowerPoint, Excel & Visio).
Ability to provide efficient, timely and reliable service to client(s). Ability to present information in an effective way. Ability to respond effectively to sensitive issues.
SCOPE OF RESPONSIBILITY
Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.
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