Dec 09, 2019


  • Professional Diversity Network
  • Norwalk, CT, USA
Full-Time Other

Job Description


As part of FactSet's Digital Transformation, we're seeking experienced engineers to disrupt how we create, communicate and collaborate as an organization. From platforms such as Microsoft Exchange, Teams, SharePoint Online to core infrastructure such as Active Directory and Azure AD, we provide the backbone of core services necessary to getting FactSet's work done.

The successful candidate will be an individual who is uncompromising towards efficiency and automation. You will drive historically operational responsibilities into fully automated systems backed by software engineering best practices. Leveraging the latest technology to deliver this infrastructure and policy will be key to the exponential growth we're targeting for these systems and the userbase who will consume them. The result will accelerate FactSet's pace of innovation across the entire company and allow us to deliver on our Digital Transformation mission.

If you're looking for a deep technical challenge that will impact the entire FactSet organization, you've found it.


  • Providing a high level of service and uptime to core services such as Mail, Active Directory, and Azure AD services
  • Being a technical mentor to your teammates world-wide as we seek to empower them to be technical experts and product owners.
  • Forming a strong partnership with Corporate Support Services to ensure they are successful with managing necessary technology deployments after they are selected.
  • Developing a deep understanding of FactSet's existing hardware, software, communication and collaboration deployments to assist Corporate Support Services with their day-to-day mission.
  • Build and leverage metrics and key performance indicators to demonstrate how our organization is leveraging our technology and the benefits it's delivering.
  • Owning the process of transforming high-level visions into concrete, measurable deliverables.
  • Proactively communicating with stakeholders to understand requirements, timelines, etc.


  • 2+ years of professional experience using PowerShell to automate tasks.
  • Administering Office 365/Microsoft 365 Services (SharePoint/Teams/Exchange Online).
  • Familiarity with enterprise deployment & troubleshooting services across Windows Server/Workstation OSes.
  • A desire to learn and evangelize FactSet and industry developer productivity, communication & collaboration technology, & best practices across PC, web & mobile platforms.
  • Excellent communication, analytical and problem-solving skills to make tactical decisions and develop strategic plans.
  • Capability to work on multiple tasks with shifting and sometimes conflicting priorities.
  • Able to work effectively with other developers and members of other departments to develop effective and efficient solutions.
  • Bachelor's in Computer Science, engineering discipline, or equivalent experience.

Highly Desired:

  • Senior Software/Systems/Corporate Support Engineer or higher.
  • Administering, automating, and architecting Exchange 2013/2016/2019/Exchange Online
  • Deep technical understanding of email routing and industry-standard antispam technologies
  • Administering, automating, and architecting Active Directory 2008R2/2012/2016 at an infrastructure level
  • Administering, automating, and architecting Azure AD and Azure AD Connect
  • Administering SharePoint Online and OneDrive
  • Administering Teams/Skype for Business
  • Administering Active Directory Federation Services
  • Experience collaborating with remote colleagues.
  • Experience working with or managing vendor relations.
  • Experience collaborating with Operations, Network, and Security teams
  • Ability to deal with ambiguity and flexibility to work collaboratively with others in a dynamic environment.

VEVRAA Federal ContractorRequest Priority Protected Veteran & Disabled Referrals for all of our locations within the stateThe EEO is the Law poster is available here.FactSet Research Systems Inc. endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Jennifer Passeck, Lead Recruiting Specialist, Human Resources at +1 (203) 810-2472 or Opportunity Employment PolicyIt is the policy of FactSet Research Systems Inc. ("FactSet") to provide equal employment and advancement opportunities to all qualified employees and applicants for employment regardless of their race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, physical or mental disability, genetic information, protected veteran status, pregnancy, military or military reserve obligations, or any other class or status protected by law. This policy applies to all policies and procedures related to recruitment, hiring, training, promotion, compensation, benefits, transfer, discharge, and other terms and conditions of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you have questions concerning this policy, please contact the Human Resources department at +1 (203) 810-1000.





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