Nov 14, 2019

Help Desk Support Specialist

  • S4 Inc.
  • Washington, DC, USA
Full-Time Information Technology (IT)

Job Description

Job Title: Help Desk Support Specialist

Work Location: Washington DC

Education/Experience: Bachelor's degree; or HS Diploma/GED and 3+ years of experience in lieu of a degree

Certifications: Current Microsoft Certified, and Apple Certified, and HP Certified are desired

Background Check: Capital Police Background Check

Please note that you must be a US Citizen to apply to this position

Travel: Occasionally

Job Listing Number: DC19020

LCAT: Help Desk Support Specialist


Specific Duties:

  • Provide hardware and software problem resolution



  • Experience and technical skills in Windows Server, Windows Desktop, Mac OS clients, MS Exchange, MS Office, HP hardware, and Network Communications
  • Customer service skills training is required and good interpersonal skills.
  • Field experience in the installation procedures and maintenance procedures that are required in the Senate.
  • Microsoft Certified to include at a minimum the latest certifications in all disciplines as applicable to the Senate environment desired
  • Apple-certified in all disciplines as applicable to the Senate environment desired
  • HP Certified to include certification as Accredited Platform Specialists for platforms including, but not limited to Desktops, Servers, Printers, and Laptops desired


To apply to this position please go to and click on Careers to complete and an employment application and to upload your resume.


S4 Inc. offers competitive salaries and a comprehensive benefits package with 401(k), and universal time off.  We are an Equal Opportunity Employer including veterans/disabilities. S4 participates in the E-Verify employment verification program.  If you are looking for a challenging and rewarding position, then we invite you to submit your resume.  Candidate selected must be able to obtain and maintain the security clearance required by the contract at all times


If you are an individual with a disability or a disabled veteran, and need a reasonable accommodation to apply to a position, please contact Michelle Sweeney, HR Manager, by phone at (781) 273-1600 or by email at

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.



Security Clearance

NO Security Clearance

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