Comcast brings together the best in media and technology. We drive innovation to create the world’s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fastforward your career at Comcast.
Military Experience Welcomed!
Day 1 Benefits for New Hires!
This role is responsible for analytics and reporting around our products, packages, and pricing. Looking for a driven individual interested in fostering real change in the business. The ideal candidate has experience in both the front and back end of the analytics process. Will consolidate data across multiple servers to develop actionable, front-end reporting. Will be able to conduct predictive analysis to guide decision-making to develop the most competitive customer experience possible. Takes the initiative and can work with limited guidance. Develops relationships across many levels of leadership to turn analysis into operational reality. Strong experience in visualization software required (Tableau preferred). Strong SQL skills required.
Employees at all levels are expected to: - Understand our Operating Principles; make them the guidelines for how you do your job-Own the customer experience-think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services - Know your stuff-be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences - Win as a team-make big things happen by working together and being open to new ideas - Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company-by joining huddles, making call backs and helping us elevate opportunities to do better for our customers - Drive results and growth - Respect and promote inclusion and diversity - Do what's right for each other, our customers, investors and our communities
-Translates large datasets and complex problems into visualizations that tell the correct story and inform decision making
-Creates insightful, comprehensive, intuitive and actionable reports on an ad hoc and recurring basis
-Initiates communication of findings via oral, written, and visual delivery to all levels of management
-Collaborates with other organizations to reconcile different approaches and drive common understanding
-Designs and writes queries to extract, assemble, and prepare data across multiple data systems
-Provides analysis to evaluate/validate pricing/packaging strategy and initiative performance against targets and other benchmarks
-Works independently to come up with rational and defendable approaches to solve analytical problems
Core Responsibilities: - Performs all business intelligence analysis and data exploitation. Extracts signals and signatures from raw data, integrates that information with other data sources and compiles/disseminates formatted reports to customers. - Recommends improvements to competitive business intelligence reports and interpretation of data by sales, business development, product, and executive committees. - Plans and executes system testing. Requires knowledge of the customer's mission and technology used to accomplish a given task. - Leads the analysis and reconciliation of data and reporting projects and initiatives delivery. - Develops, maintains, and reports all relevant product, site, and customer metrics and applies findings to develop appropriate goals and projections. - Trains others throughout the organization in using key analytical and forecasting tools and statistical analysis. - Consistent exercise of independent judgment and discretion in matters of significance. - Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. - Other duties and responsibilities as assigned.
- Bachelor’s Degree or Equivalent
- Field of Study-Business
- Generally requires 5-7 years related experience
-Strong skills in Tableau/PowerBI/visualization software required
-Proficiency in SQL (proficiency in subqueries/CTEs, ranking/partitioning, data types, case statements required; proficiency in stored procs, views, variables preferred)
-Strong Excel skills required (Pivot Tables and advanced lookup functions)
-Self starter, comfortable working independently and forging a new path for the business
-Ability to manage data across multiple database systems (Teradata, Netezza, SQL Server) and develop automated analytical datasets
-Ability to derive analytical insights from data
-Ability to communicate analytical/data insights to senior leadership
-Ability to manage priorities in a fast-paced environment
-Knowledge in other statistical or analytical tools a bonus (Alteryx, R, Python, SAS)
-Ability to create and deploy statistical models preferred