Nov 03, 2019

Director L&D Beltway

  • Professional Diversity Network
  • Baltimore, MD, USA
Full-Time Human Resources

Job Description


Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 40 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Comcast shapes the future at the intersection of media and technology. We create world-class experiences that people love and trust and drive innovation that builds value. We bring millions TV and Internet, entertainment, sports and news, communications and home management, theme parks, television and movies. Comcast brings to life the best of what’s to come.

Job Summary:
Responsible for overseeing Learning and Development initiatives across assigned area(s) of responsibility to maximize performance and meet business goals. Manages data to ensure the expected impact to increase productivity and retention. Oversees and participates in the development high quality, cost-effective programs for all employees. Provides leadership and direction for team which may include multiple functional areas. Develops and implements strategies for functional area(s). May have responsibility for developing and managing budget.

Core Responsibilities:

  • Assists with managing the ongoing development, and level one and level two certification, of all Comcast University Trainers. Evaluates current Trainer performance metrics from a global perspective and identifies performance improvement opportunities in various geographic regions.
  • Oversees the development of the program evaluation (completion rates, content quality, and delivery of content and other key success metrics) in coordination with program managers and the evaluating manager.
  • Expands and manages a collection of training materials and resources and integrates new curriculums, delivery methods, and emerging technologies.
  • Assists with evaluating, through a variety of assessment processes, the current status of Trainer knowledge, skill, and ability that exists within the transformed Comcast University.
  • Evaluates effectiveness of training programs through surveys, reporting, and monitoring of the linkage between curriculum and improved learner job performance.
  • Collaborates with University staff, senior management, and other department personnel regarding training needs, curriculum design, development, and delivery in order to create relevant solutions for business units.
  • Works with upper management to develop communication plans that inform, set expectations, and facilitate discussion and feedback to achieve a smooth transition through the Comcast University transformation.
  • Participates with budget and billing processes, resources, and records management.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
  • Other duties and responsibilities as assigned.

Job Specification:

  • Bachelors Degree or Equivalent
  • Generally requires 10+ years experience, including Comcast experience
  • Comcast is an Equal Employment Opportunity/Affirmative Action/Drug-Free workplace employer.

Comcast is an EOE/Veterans/Disabled/LGBT employer



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