Oct 22, 2019

Job ID 2019-2240 US-VA-Fairfax Human-Centered Design (HCD) Specialist

  • ERPi
  • US-VA-Fairfax
Full-Time Defense Government Health Care Other Strategy - Planning Training

Job Description

  • Human-Centered Design (HCD) Specialist

    Job Locations US-VA-Fairfax Job ID 2019-2240 Clearance Level Public Trust


ERPi is currently seeking a Human-Centered Design (HCD) Specialist to provide onsite support at our Fairfax, Virginia site.

The Role:

ERPi requires an HCD Specialist to support the Department of Defense (DoD) Sexual Assault Prevention and Response Office (SAPRO) in developing and implementing sexual assault prevention curriculum. In this role, you will support development of in-person training, virtual webinars, and leadership tools alongside a SME, Sr. Curriculum Developer, trainers, and a PM. You will work with the team to ensure HCD principles are used throughout the development, pilot, and implementation process, to include engaging stakeholders and reviewing content.Part of this support includes building trusted relationships between the federal government and the communities they serve.  This effort will support SAPRO’s prevention workforce, who will implement prevention tactics and programs.

Primary responsibilities include:

  • Engage stakeholders to determine pain points, etc. to inform how we develop trainings, format, types of training tools, etc.
  • Support the content development for all trainings
  • Review and analyze pilot and webinar assessment data and work with ISD and revise training content as necessary
  • Support the development of prevention tools and resources for DoD leadership
  • Establish relationships with and foster collaboration among all functional areas of the organization.


Required Skills, Experience and Education:

  • 3 years’ demonstrated experience delivering HCD/UX analysis within Federal domain.
  • Demonstrated experience supporting enterprise transformation programs through business process analysis and improvement methods including Lean Six Sigma and/or Service Design/ Design Thinking.
  • Master’s degree in user experience disciplines, with minimum 5 years’ experience (or Bachelor’s degree, with a minimum of 8 years)
  • Must be proficient in user experience, experience research, content strategy, usability, service design/design thinking

Desired Skills and Experience:

  • Knowledge of DoD, SAPRO, or DHRA a plus
  • Excellent writing and presentation skills
  • Active DoD clearance preferred

Please click on link below to be directed to our website for your application process: https://careers-erpi.icims.com/jobs/2240/human-centered-design-%28hcd%29-specialist/job

About ERPi

Enterprise Resource Performance Inc., a Service-Disabled Veteran Owned Business, is a professional services management firm that delivers strategic, advisory, technological, and implementation support services to Federal Agencies. ERPi offers talented candidates the opportunity to perform project management, strategic planning, process improvement, quality management, data analysis, and human capital planning on some of the Federal government’s largest and most complex business challenges. Our work environment is highly entrepreneurial and is staffed with some of the brightest and most capable, technical people in the industry. In addition to a comprehensive and flexible benefits program, our offerings include tuition reimbursement, 401(k) profit sharing, industry-leading health plans, generous paid parental leave and matched charitable donations. ERPi is committed to people development and providing opportunities to grow professionally. As an employee, you will work with highly motivated colleagues and have the advantage of a culture that is focused on bringing out the best in you.

EEO Statement:

It has been and will continue to be a fundamental policy of ERPi not to discriminate on the basis of race, color, religion, sex, gender, sexual orientation, gender identity or expression, pregnancy, parental status, marital status, citizenship, national origin, age, disability, genetic information, military status, veteran status, or any other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment.



Security Clearance

Public Trust

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