Description: This position is responsible for the timely and accurate processing of HR record management activities within company policy, and in adherence to Federal and State regulations. The position works directly with multiple HR records vendors making sure processes and instructions are being carried out as contracted or agreed upon. The HR Records Support Coordinator analyzes and resolves HR Operations issues from associates, managers, and Human Resource professionals. In this role you will be working in a centralized Human Resources department with access to sensitive information including PII; it will be essential to maintain the highest level of discretion, confidentiality and security of employee data.
Demonstrates problem solving skills by analyzing and resolving complex HR related issues for employees, managers, and Human Resources professionals
Research Federal and State guidelines for retained documents and retention period and obtain CVS legal departments approval
Displays excellent verbal and written communication skills by communicating issues, and coordinating activities with various internal constituents to ensure appropriate processing
Prioritizes workload based on internal operational, regulatory, and processing deadlines
Strong attention to detail with the ability to multitask and maintain accuracy and production standards
Trains users in XTCM, Papervision, Access; educate and work with internal departments to disposition physical employee files
Tracks and maintains HR Records budget; partners with Xerox for change requests, anticipated monthly transaction volumes and monthly invoicing
2-4 years' experience in a production environment, office experience preferred
HR business experience
Proficient in Microsoft Office Suite
Percent of Travel Required: 0 - 10% EEO Statement: Aetna is an Equal Opportunity, Affirmative Action Employer Benefit Eligibility: Benefit eligibility may vary by position. Click here to review the benefits associated with this position. Candidate Privacy Information: Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.