Job Summary As a part of the Enterprise Internal Communications team, this position is responsible for developing enterprise-wide communications strategies, and creating communications plans and materials to help prepare leaders to effectively cascade key information to their teams. This highly-experienced communication professional will lead key enterprise-wide strategic communication initiatives including messaging and plan development to support corporate announcements, corporate functional communications (ie. HR, Legal, IT etc.) and integration with WBA communications as needed. Strong executive communications background with exceptional writing skills, adept at creating compelling messages for speeches, blogs, presentations, podcasts, etc. Responsible for creating new approaches to enterprise communications, integration with corporate and business communications, development of feedback loops and other tools to continually evaluates the effectiveness of messaging with different audiences.
Creates an internal communications strategy to help ensure we are building effective communication channels using the right vehicles. Creates strategic communication plans, programs, and messaging for Walgreens business leaders and their business units to influence the early adoption of strategy throughout the business, engage employees and enhance Walgreens reputation and positive image with customers and in communities we serve.
Provides consultative services to the executive office, HR, compliance and other critical departments that impact all employees. Serves as an internal thought leader in identifying industry trends and innovation in the area of employee communications; ensures best practices are tailored and applied to our business.
Works with Senior Executives to develop leadership communications including key organization announcements, consistent leader updates, change communications, speeches, presentations, and multimedia events for Walgreens business leaders. Manages senior executive/C-suite messaging, speech writing, bylines and other communications.
Develops new, interesting, creative, and compelling ways to engage and educate regarding the actions the company has taken against areas of opportunity. Keeps communications fresh, creative, and engaging; regularly develop and explore new ideas, strategies, and tactics.
Leads the development of communications strategies and messages for business unit initiatives. Partners closely with the integrated communications team to ensure successful communications execution.
Develops strategic employee communications and engagement plans including execution of the communications plan tactics (intranet content, digital signage, video, print, events, etc.).
Builds a high-performing strategic communications team. Assigns work as appropriate to team members to ensure on-time delivery and high-quality execution. Assesses and aligns department competencies and staff development with business goals. Responsible for department morale and cross-department collaboration and problem-solving.
Acts as a representative for Corporate and Strategic Communications to effectively communicate company positions, corporate goals and objectives to the business unit, as well as key business unit initiatives and objectives back to Corporate and Strategic Communications
Monitors and measures internal communications tools to determine effectiveness.
Helps lead the development and execution of a strategy for responding to crisis situations internally. Maintain up to date awareness of issues and recommend when to proactively address the issues internally.
Helps lead the development of a strategy for building a stronger global internal communications network and presence.
Quickly masters relevant industry and business unit information.
Works with field communications partners to ensure adequate awareness and understanding of communications plans, as well as their responsibility in cascading and bringing those plans to life.
Walgreens, one of the nation's largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health and wellbeing enterprise. More than 10 million customers interact with Walgreens each day in communities across America, using the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services and advice. Walgreens operates 8,175 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. Walgreens omnichannel business includes Walgreens.com. Approximately 400 Walgreens stores offer Healthcare Clinic or other provider retail clinic services.
As the neighborhood drugstore and retailer, our goal is to make health and happiness simpler, easier and within reach. And we remain a trusted wellness provider offering convenient access to important health services, such as immunizations and an array of pharmacy services that can help patients improve their health. To our team members, Walgreens represents a unique opportunity to excel in their careers in a welcoming and inclusive environment. We offer the chance to work in a truly supportive environment, and be a part of a progressive organization dedicated to the well-being of our customers, team members and the communities we all call home.