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Who We Are-
With an energy that is infectious and a singular dedication to building on our successes, our people have grown our company into one of the world’s leading franchisors of quick service restaurants with more than 19,000 points of distribution in more than 60 countries worldwide. The success that we have built from our many years of creating products that people love is something we delight in sharing with our approximately 1,100 employees. But the best part about working at Dunkin’ Brands is being associated with well-known brands that people identify with great taste, delicious products and consistent service across the globe.
We are poised for even greater success, and we need enthusiastic people who are looking for career growth at a company that encourages innovation and nurtures entrepreneurial thinking. If you enjoy a fast-paced environment, have a positive attitude, and are looking for a company that invests in its employees then please apply! For more information, please visit
Purpose of Position-
The primary responsibility of this position is toleadthe Electronic Payment (credit andgift card processing) Programfor the Company andforDunkin’ Donuts’ and Baskin-Robbins’franchisees. Specifically, this individual isresponsible forthe overall financial management of the ElectronicPaymentProgramandformaintaining best practices across various treasury platforms throughfranchisee education/support,throughongoing relationship management with banks, electronic payment processors, and financial service providersand by serving as the subject matter expert on various cross functional teamsas it relates to the Company’s credit and gift card processing programs. This position provides direct oversight and management responsibilities forthree senior level analysts.
What You’ll Be Working On-
Lead the management ofthe overall credit and gift card payment processacross both in store and digital/mobileplatformsfor the franchisee community and the Company
Provide complex financial analyses and recommendations to members of Senior Leadership Team
Manage complex budget, perform variance analysisand own accountability to leadership and franchisees
Cultivate and support external relationships with processors and network brands
Negotiatecontractual terms with global strategic partnersthat support the Company’s payments products
Manage and oversee escheatment/breakage program,pricing/interchangeanalytics, industry comparisons, RFPprocesses
Ensure compliance with payment card regulations
Oversee the resolution ofcomplex processing issues
Serve as apayments subject matter expert andprovide oversight, strategy, planning, communication and implementation guidance for payment related projects
Providestrategic support to theoverallgrowth of the electronic payment processing program
Participate in industry discussions to broaden professional knowledge and stay current on payment trends
Promote quality improvement and innovation, including identifyingimprovement to processes and procedures that support thepaymentsprogram
Other duties as assigned
What You’ll Need-
Bachelor’s Degree in Accounting or Finance; MBA preferred
2years managerialand/or supervisoryexperience
7-10years progressiveexperience in the electronics payment processing industry
Hands on experience with ERP Systems (Oracle, preferred) and proficient in Microsoft Excel, Word and PowerPoint.