The Store Manager weaves high standards for service and quality into day-to-day retail store operational functions, such as cash management and loss prevention, while also setting a positive tone when overseeing hiring, maintaining general associate relations and scheduling.
Find a career. Gain a family.
Safelite will be unlike any place you've ever worked. (This won't be just the daily grind!) You'll join caring and passionate teams that collaborate to make a difference, deliver extraordinary results and bring unexpected happiness. Every day. Your effort, heart and creative ideas will be valued and rewarded. And we care about your well-being. So, we'll strive to give you what you need to be happy at work and at home.
Impacts daily success by maintaining all aspects of inventory, completing work orders and making sure vehicles are loaded, checked and on the road fast.
Works with staff to understand and apply company guidelines, and gladly pitches in to help with hiring, including compliance with employment law.
Motivates team members to meet and exceed goals -- all while managing daily scheduling, assignment of work orders and routing of mobile jobs for peak efficiency and customer delight.
Monitors productivity and supports individuals and teams to make improvements; and also keeps a close eye on meeting time and quality standards, as well as all OSHA and other federal, state and local regulatory agency regulations.
Provides guidance and positive reinforcement about good vehicle and equipment maintenance and required recordkeeping -- occasionally collaborating with marketing associates to ensure the right materials are properly displayed.
Bachelor's degree preferred
3+ years experience leadership experience
Experience in a retail or service center preferred
Valid driver's license
Ability to influence, persuade and engage a mobile workforce
Brings an innovative approach towards incenting performance
Strong communicator with proven ability to have crucial conversations
We're known as an auto glass company. That's the focus of what we do. But we're much more -- we're a growing and evolving service brand. And what really makes us unique is our people. Because at our core, we're a People Powered organization -- and our people come first and our culture matters. We'll help you find a fulfilling career path and encourage you to have a life. Let us be the best place you'll ever work.
With more than 7,800 MobileGlassShops™ and stores in all 50 states, Safelite AutoGlass® is the nation’s largest provider of vehicle glass repair, replacement, and calibration services in the U.S. Last year 6 million customers chose Safelite AutoGlass for its 24/7 national contact centers, advanced online scheduling, superior repair and replacement systems, and the industry’s in only nationwide lifetime guarantee.
Safelite AutoGlass is a member of the Safelite® Group family of brands, which together, make a difference in the lives of 10 million customers annually. This leading service organization, founded in 1947, is reaching record-growth thanks to its People Powered, Customer Driven strategy. The Columbus, Ohio-based company employs nearly 14,000 people across the United States.
Safelite is so much more than auto glass! We're a growing and evolving service brand. And what really makes us unique is our people. Because at our core, we're a People Powered organization. Our people come first and our culture matters. We'll help you find a fulfilling career path and encourage you to have a life. Let us be the best place you'll ever work. With a career at Safelite, we’ll be the best place you’ve ever worked!