Oct 10, 2019

Community Health Worker

  • Professional Diversity Network
  • 820 S Damen Ave, Chicago, IL 60612, USA
Full-Time Marketing

Job Description

WellCare Health Plans


Community Health Workers (CHWs) are frontline public health workers who are trusted members of and/or have an unusually close understanding of the community they serve. This trusting relationship enables CHWs to serve as a liaison/link/intermediary between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery.




Essential Functions:

  • Educates clients on how to use the health care and social service systems.
  • Gathers information for medical providers and insurers.
  • Informs medical and social service providers about community needs.
  • Provides individual support and informal counseling.
  • Delivers Culturally Appropriate Health Education.
  • Assesses health risk factors and barriers to accessing care.
  • Develops a Personal Health Plan based on the client's vision for personal health and wellness.
  • Provides education and support on Lifestyle Modifications (healthy diet, importance of exercise).
  • Teaches concepts of health promotion and disease prevention.
  • Helps to manage chronic illness.
  • Provides assistance in navigating state healthcare systems.
  • Provides resources, referrals and linkages to health related services in the community.
  • Builds partnerships with individuals, families, youth, and key stakeholders to promote recovery, resiliency and wellness.
  • Establishes mechanisms to increase the member and family voice in areas of leadership, service delivery and related committees and boards.
  • Communicates and collaborates with members and families to identify concerns and remove barriers that affect service delivery or member satisfaction.
  • Promotes the development and use of member and family support programs.
Additional Responsibilities:
  • Advocate for service environments that are supportive, welcoming and recovery oriented by implementing Trauma Informed Care service delivery approaches and other initiatives.
  • Collaborates with state or local agencies.

Candidate Education:

  • High School or GED is required
Candidate Experience:
  • 2 years of experience in health or social services is preferred

Candidate Skills:
  • Ability to effectively present information and respond to questions from families, members, and providers
  • Ability to work independently
  • Demonstrated interpersonal/verbal communication skills
Licenses and Certifications:
A license in one of the following is required:
  • Valid driver's license (or readily available mass transit) is required
Technical Skills:
  • Microsoft Word is required

About us
Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.



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