Oct 08, 2019

System Administrator

  • Wileyed Solutions
  • Curitiba - State of ParanĂ¡, Brazil

Job Description

System Administrator (Brazilian / English) - (M/F)

Department: CrossKnowledge Technology

Contract: permanent contract

Based in: Curitiba, Brazil

Join the team who is inventing every day the way people learn in a mobile, social and connected world!

About us

With more than 12 million users in 130 countries, CrossKnowledge is one of the world's leading distance learning providers, multiple times awarded by the Elearning industry.

CrossKnowledge solutions apply to companies and organizations of all sizes, successfully helping them execute their strategies, measurably developing competencies for each of their employees. They are built using world renowned content, social and mobile technology training expertise integrating the latest in educational research, and more than 17 years of experience and best practices for deployment.

CrossKnowledge's learning content and formats are developed in collaboration with an international 'Faculty', comprising the best authors, professors and Management professionals from the most renowned Business Schools in the world.

Since 2014, CrossKnowledge is part of the Wiley group, a leading global provider of content and services for the academic, professional, scientific, technical, medical, scholarly, and consumer markets. Wiley is an equal opportunity employer, committed to attracting and retaining a talented and diverse workforce and fostering an environment in which all colleagues are valued and can enjoy professional success.

CrossKnowledge is an international company with more than 330 collaborators, located in the United Kingdom, France, Belgium, Italy, the Netherlands, USA, Brazil, Spain and Switzerland, and strategic partnerships in Morocco, Finland, India, China, Japan and Canada.

Our solutions are full SaaS, cloud-based and built on exclusive learning technologies.

To support our activities, we are currently expanding our team and recruiting a System Administrator experienced in cloud based environment and enthusiastic about web application hosting and DevOps practices.


Bachelor or Master Degree in Computer Systems Engineering or equivalent, with a three years successful working experience, you are searching for an innovative company where you can demonstrate your learning agility and sense for responsibilities & ownership.

Job description

Reporting to the IT Infrastructure Manager in Sophia Antipolis (France), you will help build out, maintain, and troubleshoot our rapidly expanding cloud based infrastructure. You will be part of a team of system administrators located in Brazil and France that demonstrate technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security of our SaaS solutions. You will work in Agile environment with distributed development, testing, client care and operational teams, bringing all functions together to ensure seamless automated change management, release management and deployment process.

Your daily tasks will be:
  • Manage and monitor installed systems and cloud infrastructure, ensuring the highest levels of availability and security;
  • Install, configure, test, and maintain operating systems, application software and system management tools; Ensure proper documentation and procedures.
  • Support and monitor CrossKnowlegde client facing applications (SaaS), working in collaboration with Quality engineers and Software developers;
  • Provide 2nd and 3rd level support to our customers as well as internal staff (Learning Technology Consultants, Project managers, Product owners). Liaise with customer's IT personnel for problem resolution;
  • Maintain security, backup, and redundancy strategies;
Key competencies:

  • Solid networking knowledge
  • Experience in AWS
  • Proven working experience in installing, configuring and troubleshooting Linux server based environments;
  • Strong problem solving, troubleshooting and technical appreciation skills;
  • Experience in the administration and performance tuning of web application stacks (e.g. Apache, Nginx, MySQL, MongoDB, Redis);
  • Experience with monitoring systems (Nagios, Dynatrace)
  • Experience with automation software (e.g. Saltstack, Ansible);
  • Scripting skills (e.g., shell scripts, Perl, Python);
  • Good understanding of version control systems (Git);
  • An experience with containerization technologies (Docker,Kubernetes) would be appreciated;
CrossKnowledge being a worldwide company, English proficiency is mandatory.

CrossKnowledge is a Wiley Company.

Join CrossKnowledge team, working in a dynamic work environment, very active on topics related to software development and DevOps activities !

Security Clearance

NO Security Clearance

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