Sep 11, 2019

Volume Hiring Recruitment Leader (Senior Manager)

  • Wells Fargo
  • Manila, Metro Manila, Philippines
Full-Time Human Resources

Job Description

Wells Fargo & Company (NYSE: WFC) is a leading global financial services company with $2.0 trillion in assets and offices in over 37 countries. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides asset management, capital raising and advisory, financing, foreign exchange, payments, risk management, and trade finance services to support customers who conduct business in the global economy. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We also value the viewpoints of our team members and encourage them to be their best. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Learn more at our International Careers website.

Market Job Description

About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet ( and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune's 2017 rankings of America's largest corporations. Wells Fargo's vision is to satisfy our customers' financial needs and help them succeed financially. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories .

About Enterprise Global Services
Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services. EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website .

About the Role
The Wells Fargo EGS Talent Acquisition team is looking for a talented and seasoned professional to join its dynamic and diverse team, which supports all aspects of hiring across India and the Philippines for a significant business unit. Reporting to the Talent Acquisition Philippines Country Leader, this role is responsible for managing the company's recruiting function and is a key partner responsible in developing and implementing programs to ensure staffing requirements are met in accordance with internal policy and governmental requirements.

Time is split between management duties and personal consulting. It is a critical responsibility of this role to provide recruitment consultation with middle to senior level management on strategic initiatives regarding current and future staffing needs. It is expected to develop and implement innovative sourcing practices including identifying and developing effective working relationships with recruitment agencies.

In addition, this role is expected to supervise staff including but not limited to coaching, performance evaluation, etc. and will exercise usual authority of a manager, including selection and development of staff.

A. Process-related Tasks:
  • Collaborates with leadership to help them identify job requirements, fill their recruitment needs and ensure they are apprised of progress towards securing the requested headcount.
  • Analyzes and reports on employment statistics, including cost per hire, source of hire, and diversity recruiting initiatives.
  • Reports on recruiting activities to management, identifying problem areas and potential solutions.
  • Completes all necessary documentation to avoid potential serious audit and discrimination complaint consequences.

B. People Management Tasks
  • Give employees the information, technology and reference materials necessary to perform their jobs.
  • Continue having regular, ongoing discussions during which you can provide feedback throughout the year; complete a specific written appraisal for mid-year and annually.
  • Recognize and Reward Performance
  • Approving Time Records and Requests for Time off
  • Help employees address and resolve a wide variety of concerns and complaints.
  • Discipline and dismiss employees
  • Understanding and supporting diversity
  • Establishing effective teamwork

Market Skills and Certifications

Essential Qualifications:
  • Bachelor's degree in related field from a four-year college or university with no less than combined eight years related work experience from a reputable BPO and GIC with at least 5 years of management experience. Candidate is required to have Targeted Selection Interviewing (TSI) Certification. Supporting and managing regional recruitment is an advantage.
  • Experience in managing functional groups. Demonstrated ability to work with and lead a team.
  • Strong working knowledge of standard recruiting procedures. Proven experience in sourcing and hiring qualified candidates.
  • Understands budgetary concerns and be able to meet goals within those guidelines.
  • Demonstrated ability to communicate effectively and professionally with internal and external associates and leadership.
  • A true team player with excellent interpersonal skills and the ability to work with executives both within the company and with partners.
  • Ability to plan, organize and schedule workflow to meet rigid project deadlines. Ability to follow through on work assignments with limited supervision.
  • Must be able to work independent of direct supervision.
  • Decision-making skills for problem identification and solution recommendation and implementation.
  • Demonstrated ability to think and act strategically, with the ability to anticipate trends and assess consequences accurately.
  • Customer service orientation.

Leadership Expectations at Wells Fargo
As a Team Member manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:
  • Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
  • Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.

We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.

Security Clearance

NO Security Clearance

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