Sep 11, 2019

Seasonal Customer Service Representative

  • Smithfield
  • Toano, VA, USA
Contractor Customer Service

Job Description


The Seasonal Customer Service Representative provides exceptional service to customers with their holiday orders via e-mail, web order, phone or postal mail. Enters customer orders, processes web orders, cross and up sells add-on items.


  • Assist customer with an enthusiastic, friendly and professional manner.
  • Develop and maintain knowledge of products and share this knowledge with customers.
  • Strong attention to detail when entering customer's holiday gift orders; accuracy is critical.
  • Communicate clearly and concisely with both external customers and coworkers.


Education / Certifications: High school diploma or equivalent.

Behavioral Competencies: Energetic and dependable, enthusiastic, friendly, professional, resourceful.

Technical Competencies: Ability to navigate the Internet and e-mail.

Skills: Basic typing, phone, computer navigation skills.

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