Aug 21, 2019

Systems Specialist

  • Professional Diversity Network
  • Washington, DC, USA
Full-Time Government

Job Description

The Nature Conservancy

OFFICE LOCATION

Arlington,VA, USA preferred. (Will consider remote candidates.)

AA100


A LITTLE ABOUT US

Founded in 1951, the Nature Conservancy is a global conservation organization dedicated to conserving the lands and waters on which all life depends. Guided by science, we create innovative, on-the-ground solutions to our world's toughest challenges so that nature and people can thrive together. We are tackling climate change, conserving lands, waters and oceans at unprecedented scale, providing food and water sustainably and helping make cities more sustainable. One of our core values is our commitment to diversity. Therefore, we strive for a globally diverse and culturally competent workforce. Working in 72 countries, including all 50 United States, we use a collaborative approach that engages local communities, governments, the private sector, and other partners. To learn more, visit www.nature.org or follow @nature_press on Twitter.

The Nature Conservancy offers competitive compensation, 401k or savings-plan matching for eligible employees, excellent benefits, flexible work policies and a collaborative work environment. We also provide professional development opportunities and promote from within. As a result, you will find a culture that supports and inspires conservation achievement and personal development, both within the workplace and beyond.


YOUR POSITION WITH TNC

The Marketing Specialist, Member Acquisition implements direct response fundraising data and budget strategies by coordinating marketing efforts, projects and ongoing work. This includesThe Global Digital Systems Specialist is responsible for analyzing, and supporting the management of Digital Marketing's systems, product and services to optimize Global Marketing's efficiency.


ESSENTIAL FUNCTIONS

The Global Digital Systems Specialist is responsible for analyzing, and supporting the management of Digital Marketing systems, product and services to optimize Global Marketing's efficiency. S/he may assist in procuring products for Digital Marketing systems. S/he assist with, governance, administration, reliability, availability, and performance of these systems. S/he maintains documentation in maintaining the product or service. S/he provide support to end user and guide system enhancements and their prioritization. S/he assist in drafting requirements as s/he relate to system enhancements and bug resolution, translating basic business requirements into functional requirements. S/he help establish and maintain system wide best practices and procedures.


RESPONSIBILITIES AND SCOPE
  • Experience working with enterprise digital marketing systems.
  • Knowledgeable about the strategies, goals, actions and work processes of the business/system/service/operations s/he works with.
  • Work in lateral teams to provide guidance and specific expertise to business teams on products/systems
  • Conducts analysis of business or technical user needs, documenting requirements and develop system specification.
  • Ability to translate basic business requirements into functional requirements.
  • Ability to adapt and/or modify processes in response to changing circumstances.
  • Provide support and documentation for specific product/system.
  • Responsible for end user support and system governance.
  • Perform initial analysis as required to resolve a particular need for product shortcoming.
  • Support/lead testing and QA for product enhancements and bug resolution.
  • Review and maintain documentation of product.
  • Record incident response activities.
  • Willing to travel and work flexible hours.
  • Work environment involves only infrequent exposure to disagreeable elements.

MINIMUM QUALIFICATIONS
  • 2 years' experience working within enterprise digital marketing systems.
  • Bachelor's degree in relevant technical discipline and 2 years' experience or equivalent combination.

DESIRED QUALIFICATIONS

  • Experience working with enterprise systems including but not limited to Digital Asset Management (DAM), Content Management (CMS) and Constituent Relationship Management (eCRM) systems.
  • Multi-lingual skills and multi-cultural or cross-cultural experience appreciated.
  • Certifications (list all if necessary).
  • Fluency in another language.
  • Demonstrate good written and verbal communication skills.
  • Working knowledge of systems technologies (list technologies for desired position).
  • Must be effective working in a team environment.
  • A working knowledge of complex data instructions, qcing counts and personalization, and creating and tracking a variety of reports. This also includes project management, outreach to other departments and vendors, fielding donor feedback, and providing additional administrative support for the team/group/operating unit as needed.

HOW TO APPLY

To apply to position number 47955, submit resume (required) and cover letter separately using the upload buttons. All applications must be submitted in the system prior to 11:59 p.m. Eastern Time on Sept. 19, 2019.

Click "submit" to apply for the position or "save for later" to create a draft application for future submission. Once submitted, applications cannot be revised or edited. Failure to complete required fields may result in your application being disqualified from consideration.

If you experience technical issues, please refer to our applicant user guide or contact applyhelp@tnc.org.

The Nature Conservancy is an Equal Opportunity Employer

Our commitment to diversity includes the recognition that our conservation mission is best advanced by the leadership and contributions of people of diverse backgrounds, beliefs and culture. Recruiting and mentoring staff to create an inclusive organization that reflects our global character is a priority and we encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientation, gender identity, military, protected veteran status or other status protected by law.

The successful applicant must meet the requirements of The Nature Conservancy's background screening process.


States

DC  

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