Program Coordinator (Administration Support Coordinator I)/College of Extended and Global Education
$2,846 - $4,998 monthly
California State University San Bernardino
California State University, San Bernardino - College of Extended & Global Education
Employment Status: Full-time, Temporary "Non-exempt" position (with the possibility of converting to probationary).
Work Schedule: Monday-Friday, 8:00 am to 5:00 pm; Summer 4/10 Hours Monday-Thursday 7:00 am to 5:30 pm.
First Review Deadline: This position will remain open until filled. Applications will be reviewed beginning August 19, 2019.
Under the supervision of the Director of Academic Programs, the PACE Program Coordinator will provide support functions for Professional and Continuing Education (PACE) programs. Duties will include coordinating all administrative aspects of PACE courses and programs with supervisor's support as needed, prepare program enrollment reports and correspondence, facilitate and support daily course offerings, utilize office administrative technology to facilitate program support and act as a resource to CEGE colleagues. The PACE Program Coordinator will maintain, track and process faculty contracts, training agreements, registrations, and course builds. The incumbent will also answer phones & field questions from student inquiries related to PACE Programs, provide student service support for all programs in PACE, and reconcile problem registrations. The incumbent will assess program performance by creating and collecting students' feedback and monitoring students' progress throughout each delivered program or class. The incumbent will proctor exams and provide administrative support for evening and weekend programs. Additionally, the incumbent may provide support for additional summer programs.
The PACE Program Coordinator will also coordinate tabling and other marketing activities, coordinate and schedule rooms, and participate in education fairs for the recruitment of students. The incumbent will assist with updating marketing material, PACE website, and social media platforms. Additionally, the incumbent will maintain student data in CRM and PeopleSoft, and other related duties as assigned within the Professional & Continuing Education Department.
High School Diploma, G.E.D. or equivalentandthree (3) years of experience in general office clerical/administrative work.
Thorough knowledge of office methods, procedures and practices.
Thorough knowledge of correct English, grammar, spelling, and punctuation.
Thorough, detailed knowledge of applicable university infrastructure, policies and procedures is required.
Thorough knowledge of office systems and the ability to use a broader range of technology, systems, and software packages is preferred.
The ability to independently handle multiple work unit priorities and projects is required. The ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist is required.
The ability to perform standard business math such as calculate ratios and percentages, track financial data and make simple projections is required.
The ability to draft and compose correspondence and standard reports is required.
The ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those of sensitive nature is required along with the ability to work cooperatively with a diverse group of people.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information:http://hrd.csusb.edu/conflictInterest.html
This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)
California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire, and it has the second highest African American and Hispanic enrollments of all public universities in California. Seventy percent of those who graduate are the first in their families to do so. For more information on the campus, please visit the CSUSB website.