CFSU (Colorado Springs), Colorado Springs, CO 80914, USA
Job Title: VTC Hub
Work Location: Colorado Springs, CO
Clearance: Active Current Secret (TS eligible preferred)
Education: BS/BA + 3 years; or HS Diploma/GED and 5 years of experience in lieu of degree
Certification: Desire Network or CVE preferred (Not required)
Schedule: Monday Friday day shift, other hours as required
Salary: Commensurate with experience
Job Listing Number: CO19028
Contract Labor Category: Video Teleconferencing (VTC)
Monitors and responds to complex technical problems utilizing a variety of Video Teleconferencing (VTC) equipment to include Polycom, collaboration hardware and software testing tools and techniques
Provides primary interface with contractor support service groups or provides internal analysis and support to ensure proper escalation during outages or periods of degraded system performance
May provide network server support
Requires extensive knowledge of PC/network communications hardware/software in a multi-protocol environment, and network management software
Work with vendors to evaluate and report on new communications technologies to enhance capabilities of the VTC infrastructure and conference rooms as required
Assist with on call duty phone to ensure Rich Media service coverage as required by contract
Assist with ticket system queue to ensure all open requests are being completed according to contract requirements
Other contract duties as assigned
Commitment to maintaining the highest standard of customer service with outstanding written and oral communication
Previous experience supporting a Government and/or Department of Defense customer
Active Current Secret (TS Preferred)
Desire current Network and/or current Polycom CVE certification (Not required)
To apply to this position please go to www.s4inc.com and click on Careers to complete and an employment application and to upload your resume.
S4 Inc. offers competitive salaries and a comprehensive benefits package with 401(k), and universal time off. We are an Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity. S4 participates in the E-Verify employment verification program. If you are looking for a challenging and rewarding position, then we invite you to submit your resume. Candidate selected must be able to obtain and maintain the security clearance required by the contract at all times
If you are an individual with a disability or a disabled veteran, and need a reasonable accommodation to apply to a position, please contact Michelle Sweeney, HR Manager, by phone at (781) 273-1600 or by email at firstname.lastname@example.org.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
S4 Inc. has an abiding commitment to the people and organizations that we support and with whom we work.
Founded in 1999, S4 Inc. is a professional services and consulting firm catering to the US Government, Department of Defense, Department of Homeland Security and private entities. Our employees range from help desk support engineers to research scientists to strategic communicators. And while we have varied skills, we all have the same beliefs and values – values that carry through in everything we do for our clients.
We believe in “clientship” – a deep interest in delivering performance excellence that maximizes the return to internal and external customers, while providing the highest levels of ethics, honesty, integrity and trust.
Our loyalty to employees is paramount and enduring. It requires us to ensure their personal and professional well-being through our respect, the dignity we accord them, and the provision of an environment in which people enjoy what they do.