Nov 18, 2019

Junior Help Desk Specialist Scott AFB, IL

  • Scott Air Force Base, IL
Full-Time Customer Service Defense Engineering Government Information Technology (IT) Other

Job Description

EVS (Enhanced Veterans Solutions) is hiring a full time Junior Help Desk Specialist to support one of our Government contracts at Scott AFB.

Provides telephone and in-person support to users in the areas of e-mail, directories, standard windows desktop COTS applications, and applications developed under this contract for predecessors. Serves as the initial point of contact for troubleshooting hardware/software PC and printer problems.

Required Skills:

  • Possesses 1 year experience that includes 1 years in a specialized area. Specialized experience includes knowledge of PC operating systems, e.g., DOS, Windows, as well as networking and mail standards and experience in supporting a help desk.
  • General experience includes information systems development and other work in the client/server field or related fields. Has demonstrated ability to communicate orally and in writing and a positive customer service attitude.
  • Active Interim Clearance
  • High school Diploma or equivalent

Please click on link below to be directed to our website for your application process:

EEO Statement:
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. VEVRAA Federal Contractor.



Desktop Service and Support  



Security Clearance

Requires Security Clearance

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