Business is booming at JEGS! We are the leader in the after-market distribution of high performance automotive parts and accessories, and we are searching for a person who is passionate about cars and high performance to assist with customers calling in to our national phone center in Columbus, OH. At JEGS Automotive, we have been delivering high performance auto parts to customers world-wide for over 50 years. Our products help our customers get where they want to go and give their cars the performance they need to win on the track! Your career is no different. You have goals, you know where you want to go, and a career with JEGS can get you there!
If High Performance Automobiles are your hobby and you enjoy interacting with other enthusiast, this is the position for you! As a an automotive technical Sales associate, you will put your knowledge to work receiving incoming calls varying from parts installation questions to technical questions about our automotive parts either before or after they have been purchased and customers are ready to use them in their high performance projects. This role is located out of Columbus, Ohio. Work from home opportunities are available for this position as well.
Responsibilities and Requirements:
Fielding incoming phone calls to advise and assist JEGS customers with their high performance needs (this is not an “order-entry” position) this is working within the Technical Sales department to help our customers who have needs beyond being ready to place a catalog order.
Listen with understanding to customer needs and be able to clearly communicate technical knowledge to produce sales.
Keep merchandise return ration at an acceptable level.
Troubleshoot car parts and problems with customers.
H.S. Diploma or GED.
High Performance knowledge/background.
Excellent communication skills and interpersonal skills.
Must be able to multitask.
Experience using a Computer and knowledge of Microsoft Word and Excel.
Experience in a Call Center and/or sales environment a plus.
The Ideal Candidates Are:
The ideal candidates are typical people who have hands on experience working on cars putting various high performance parts on or rebuilding cars, engines, etc. Ideal job for the person who loves Drag Racing and all types of Auto Racing. Great opportunity for auto mechanics who are still passionate but tired of wrenching and the physical nature of that job.
We offer a comprehensive benefit package, which includes medical/dental/vision/Rx insurance, company-paid life insurance, a casual dress environment, 401K and profit sharing retirement plan, and an associate product discount. This is a great opportunity to demonstrate your skills and grow with a premier company. To learn more about our company, please visit www.jegs.com.
Technical Customer Service,
Vehicle Repair and Maintenance,
Work at Home,
Claims Review and Adjusting,
Retail-Counter Sales and Cashier,
Data Entry-Order Processing,
Retail Customer Service
JEGS is a leading multi-channel merchant of high-performance auto parts. Founded in 1960 by Jeg Coughlin, Sr. as a small speed shop, JEGS has grown into a powerhouse that includes a race team, and a 250,000 sq ft climate controlled warehouse which supports our retail/mail order business in Delaware, Ohio.