welcome to Hana. Backed by CBRE's decades of real estate experience, we're leading the way in creating spaces where companies and
individuals, like yourself, can collaborate and thrive. We're building a world-class
product team that is redefining the flexible work space and beyond. At
Hana, we focus on the details that drive success - a professional environment,
thoughtful designs and courteous service - just to name a few.We believe in fostering a
culture that drives accomplishment through adaptability, professionalism
and thoughtfulness. And, we like to have a bit of fun too. If you are a
detail-oriented, curious, self-starter interested in joining a fun and
fast-paced team, we hope you will apply.
Reporting to the Chief Digital &
Technology Officer, Hana is seeking an experienced and motivated Head of Product. In this role you will own the product
roadmap to continually improve and evolve the work experience for employees of
the world's best brands in a growing network of Hana units. You will own the
creation and launch of products utilizing both technology and human services
that lead to engaging, productive and satisfying work environments. You will
think deeply about what the flexible workplace of tomorrow and will design and
build technology to support that vision.
Create, manage, prioritize and
communicate our product roadmap utilizing client feedback, stakeholder input,
competitive analysis and end user research.
Own the product roadmap for agile
scrum teams to create, develop and rollout innovative products and client
Lead a team of experienced senior product
managers and UX designers to guide the product roadmap on a global basis.
Maintain a clear sense of business
goals and how they impact priorities across customer-facing and internal
technology and processes.
Understand how to build for scale
globally - we have an aggressive expansion plan that will take us far beyond the
Guide UX design, visual design and engineering
to create simple and elegant interaction and interface solutions that exceed the
expectations of our three constituents-end users, the Hana operational team and
asset owners and operators.
Assist team with wireframe and
prototype concepts, ideas and solutions, facilitating feedback processes from
internal stakeholders and clients. Provide input and point of view on layout,
look, and optimal user experience.
Lead measurement of end-to-end user
experience and test plans to optimize performance, shape strategy and deliver
business results for internal-CBRE business lines.
Ensure on-time, frequent delivery of
product enhancements and new features across experiences and channels such as
web, mobile, apps, and in-office services.
particularly with the head of technology, head of UX and marketing to manage
trade-offs, drive organizational alignment, and maximize business value.
Work with strategy and business
stakeholders both domestically and internationally to evaluate the
implementation of new product extensions to grow the Hana offering.
Required Skill Set
Demonstrated success "owning"
product for technology-enabled consumer experiences a must. Experience in
hospitality, travel, retail, restaurant or omni-channel where a fully-branded
experience includes both technology and a human services layer, is highly
Proven experience and passion for
building great customer-focused services or products. Demonstrated proof points
in doing so.
Passionate about being be part of a
team making change and rethinking an entire consumer category.
Highly organized with demonstrated
ability to prioritize.
Roll up your sleeves & hands on
A mindset to see usability
opportunities everywhere and create elegant solutions.
Strong problem-solving skills,
master of execution, and the ability to multi-task.
Experience with wireframing and prototyping.
Experience with A/B testing,
usability and customer research techniques.
Relationship builder who enjoys
working with a variety of people and functions across a 100% global matrixed organization.