Under the direction of the LEM Manager, the Program Assistant -Biligual provides administrative and program support to the LEM Department and managesthe department’s supplies and forms. All work to be completed with minimum supervision and in accordance with organizational standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Maintain knowledge of the LEM department’s policy and procedures. Provides custormer service support to the LEM Department, including receiving telephone calls and emails and responding appropriately, conducting reminder calls to providers for schedules visits.
Provides administrative support by taking minutes at department meetings, and compiling report on activities from the LEM department.
Provies technical assistance for LE monitors for technology and administrative polices, protocols. Responsible for responding to the daily needs of program staff.
Responsible for processing managing the departments purchase orders, check requests and supply orders. Prepares expense for appropriate signatures as well as expediting invoice payments. Reviews and matches invoices and packing slips. Serve as liason with marketing deparment.
Manage the inventory of program forms and supplies.
Assist department with reviewing document content including mileage reports.
Serves as liaison to the IT Department/Operations Department and acts as troubleshooter for the assigned site’s equipment.
Maintains confidentiality regarding all documentation and client and staff information.
Other Functions: The Organization may assign other functions to the job at its discretion.
EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED) three months related experience and/or training.
OTHER SKILLS AND ABILITIES:
Ability to communicate effectively
Location: 8741 S Greenwood, Chicago, IL and field based. Salary: 27,700/yr
Our work is to ensure that every child in Illinois — particularly those in need — have access to the resources to succeed in school and in life. Since our founding in 1969, Illinois Action for Children has worked to create systems of early care and education that help strengthen families and communities.
Our program areas include public policy and advocacy, child care supports, early childhood education including Pre-K and Head Start, family and community engagement, and community building and organizing. We also administer the IDHS Illinois Child Care Assistance Program (CCAP) for Cook County, helping more than 50,000 families pay for child care each month.