Jun 07, 2019

Chicago, IL Warehouse Agent

  • Air General
  • Chicago, IL, USA
Full-Time Logistics Transportation Warehouse

Job Description

Job Description:
Air General, a national cargo handling company, is seeking a cargo Warehouse Agent for our O'Hare International Airport operation. Requirements include domestic and international air cargo knowledge and experience, with a focus on customer service. Customer service and warehouse duties include documentation, data entry, warehouse cargo/mail handling, loading and unloading and above all, great customer service. Must be able to work independently and as part of a team. Competitive starting pay and benefits - see below for details! If you are interested in a career at ORD with an aggressive industry leader, rather than just a job, please consider joining us!

Job Responsibilities:

  • Operate a forklift, tug and pallet jack
  • Load/unload air cargo from/to vehicles/trucks
  • Prepare, palatalize, and/or breakdown cargo as needed
  • Clean up and sweep warehouse, dispose garbage
  • Maintain safe operation of warehouse vehicles and equipment
  • Prepare statistics and reports, as required by customer, and distribute to all relevant parties. Maintain logs, files, and statistics as required.
  • Provide details about shipments or handling incidents, which may result in future claims.
  • Bring any customer issues to the attention of a supervisor.
  • Inventory reports, and send appropriate messages as required.
  • Prepare documentation for tracing action, perform follow-up, and keep customer informed of progress.
  • Provide customers with information concerning the status of their shipments.
  • Review and handle all messages requiring immediate responses or special handling.
  • Deposit customer funds regularly, in accordance with customer requirements.
  • Survey all work and office areas for neat, clean, and orderly conditions, including all back offices. Areas must be free of debris and any other work safety hazards.
  • Challenge unauthorized persons entering non-public areas and report the incident to a manager.
  • Adhere to all FAA, TSA, USDA, Airport, Airline and Air General Safety and Security procedures, and immediately report any discrepancies to a supervisor or manager.
  • Use proper telephone etiquette; answer phones within 4 rings.
  • Check daily briefings.
  • Perform any other duties as directed by the managers.


  • Warehousing: 1 year
  • Must be able to pass all pre-employment screenings, background checks, and airport/government security background checks
  • Must be able to pass a drug test
  • High school diploma or GED preferred
  • Must possess a valid Drivers License
  • Must be able to obtain valid airport I.D. badge.
  • Must be able to lift 70 pounds
  • Must have basic computer skills
  • Must be at least 18 years of age
  • Must possess the ability to read, write, fluently speak and understand the English language
  • Must be available to work varied shifts, including afternoon, nights, and occasionally on weekends, and holidays.


  • 1:30pm-10pm

Benefits Offered:

  • Medical, Dental, Vision, STD, LTD, etc.
  • Paid Time Off and Sick Time
  • 401(k) Retirement Plan and Roth after 6 months, company match after 1 year
  • Tuition Reimbursement
  • Employee Assistance Program (EAP)
  • Life Insurance
  • Scholarship Program
  • Paid Parental Leave 

Air General is a US based nation wide Air Cargo and Ocean Cargo handling company, as well as a provider of Passenger and Traveler Services. Our customers are the world's major International and Domestic Airlines. Air General is dedicated to providing quality cargo handling and transportation logistics services in North America at major US Airports. If you'd like to learn more about the Air General family please visit the link below and explore our videos! https://www.airgeneral.com/ourstory



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